Quiz Related to Banking Subject

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Question # 1 of 15
Among different dimensions of the customer value package which one of the dimension represents that Banking is a service business with no tangible products but still it needs actual delivery in certain items? Financial

Procedural
Interpersonal
Deliverable
LESSON 02
Deliverable: Although banking is a service business with no tangible products but certain items still needs actual delivery while maintaining quality standards. www.vuzs.net 
vuzs_banking@googlegroups.com 
Question # 2 of 15
Which of the following is not the key component of profit boosters? Select correct option:
Increasing Returns
Competitor Lock-out
Strategic Marketing
Strategic Flexibility
LESSON 02
The key components of profit boosters are:
*  Increasing Returns
*  Competitor Lock-out
* Strategic Economies
*

Question # 3 of 15
Both the mass retail segment and the small business segment deliver the scale Bank needs and act as a ____________for future mid-market clients. Feeder channel
Customer channel
Product channel
Both customer and product channel
LESSON 07
Both the mass retail segment and the small business segment deliver the scale Bank needs and act as a feeder channel for future mid-market clients. Question # 4 of 15
Which of the following factor(s) tend to reduce the financial flexibility of a business model? Capital intensity
Big debt load
High fixed cost
All of the given options
LESSON 02
Capital intensity, a big debt load, high fixed cost ---such factors tend to reduce the financial flexibility of a Business Model. Question # 5 of 15
Which of the following changes are rarely undertaken by the business and operating models? Transformational changes
Transitional changes
Structural changes
All of the given options
LESSON 02
Transformational changes to the business and operating model are rarely undertaken, but the current environment provides a ‘perfect storm’ of the driving forces behind such wholesale reconstruction. Question # 6 of 15

A firm with a large user’s base, rapidly extracting feedback from those users, can improve its products & services faster than its competitors by: Network Effect
Positive Feedback Effects
Learning Effects
None of the given options
LESSON 02
Positive Feedback Effects: It refers specifically to the way one uses market feedback to turn an initial lead into an unbridgeable chasm for competitors. A firm with a large users' base, and a way of rapidly extracting feedback from those users, may be able to improve its products & services faster than its competitors. Question # 7 of 15

Right to basic need does not include:
Clothing
Shelter
Education
Healthy environment
LESSON 04
The Right to Basic Needs means the right to basic goods and services which guarantee survival. It includes adequate food, clothing, shelter, health care, education and sanitation. Question # 8 of 15

Their low-balance customers are happy using self-assisted channels, what is required by High-balance customers? They like internet banking
ATM is required the most
They need experienced branch staffers
Their need is fulfilled by the call centre
LESSON 06
Not surprisingly, their channel preferences also differ. High-balance customers want experienced branch staffers to whom they can turn in case of need. Question # 9 of 15
Which of the following factors have influenced more customers to shop around for financial services? Growth in online banking
Awareness of financial services products
Increased competition between established players
All of the given options
LESSON 05
Question # 10 of 15
____________is basic to human survival and it must be shared, strengthening, socially responsible and sustainable. Creation
Consumption
Production
Conservation
LESSON 04
Consumption is basic to human survival and it must be shared, strengthening, socially responsible and sustainable. Therefore, we all are...
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