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IT205 Week 1 Review Quiz

Instructions: Please place your name and the name of the class where indicated and place your answers where required. Once completed the Quiz should be uploaded to your Assignment Forum. Please make every effort not to change the formatting of this Quiz. Thank you.

Name________________

Class______IT205______________________________

TRUE/FALSE. Type 'T' if the statement is true and 'F' if the statement is false.

1) Information technology (IT) consists of all the hardware that a firm needs to use in order to achieve its business objectives, whereas information systems consist of all the hardware and software needed. 1) ____F___

2) A business model describes how a company produces, delivers, and sells a product or service to create wealth.
2) ____T___

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question.

3) In choosing the best solution for a business problem, one of the most important considerations is: 3) __C_____

A) outcome measurement.B) change management.
C) existing resources and skills.D) employee training.

TRUE/FALSE. Type 'T' if the statement is true and 'F' if the statement is false.

4) A network requires at least three computers and a shared resource.4) ___F____

5) Developing a new product, fulfilling an order, or hiring a new employee are all examples of business processes. 5) ____T___

6) Computers are only part of an information system.6) ____T___

7) Employee attitudes about their jobs, employers, or technology can have a powerful effect on their abilities to use information systems productively.7) ___T____

8) The dimensions of information systems are people, organizations, and information technology.8) ___T____

9) Business processes are those logically related tasks for accomplishing tasks that have been formally encoded by an organization.9) ___F____

10) In order to understand how a specific business firm uses information systems, you need to know something about the history and culture of the company.10) __T____

11) Information systems literacy describes the behavioral approach to information systems, while computer literacy describes the technical approach.11) ___F___

12) Political conflict is an example of the people dimension of business problems.12) ____F__

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question.

13) As discussed in the chapter opening case, the Yankees' use of information systems in their new stadium can be seen as an effort to achieve which of the primary business objectives?13) ___B___

A) Customer and supplier intimacyB) Operational excellence C) Improved decision making D) Survival

14) An information system can be defined technically as a set of interrelated components that Collect (or retrieve), process, store, and distribute information to support:14) ___C___

A) communications and data flow.
B) managers analyzing the organization's raw data.
C) decision making and control in an organization.
D) the creation of new products and services.

15) The field that deals with behavioral issues as well as technical issues surrounding the development, use, and impact of information systems used by managers and employees in the firm is called:15) ___A___

A) management information systems.B) information technology infrastructure. C) information systems architecture.D) information systems literacy.

16) Data management...
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