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Dear Sir / Madam,
Research – PQHRM 47
I am a student of Institute of Personnel Management, undertaking the PQHRM. In fulfillment of this program, I am required to conduct a research and produce a research.

Research Topic: A study of factors affecting high turnover among the janitors at ABC company

Purpose of the Research: To find out factors affecting labour turnover and analyze factors affecting for labour turnover related to ABC Company

I would be grateful if you could complete this questionnaire within your busy work schedule. The information gathered through this survey will be only used for this particular research, they will not be used for any other purpose, and also results would be summarised, and therefore no specific referees will be made to individuals. I assure you that, all your responses will be kept in absolute confidentiality and you will not be held responsible for the research outcome.

* Yours faithfully,
* DissertationSupervisor
* Madhubhashanie.A.W.CMr. Mahendra Silva
* Final year studentSenior Manager
* PQHRM 47Insurance Corporation
* Institute of Personnel ManagementColombo 02

A study of factors affecting high turnover among the janitors at ABC Company

Purpose Questionnaire : To Identify and extract maximum amount of unbiased information from the janitors in the ABC company regarding the factors affecting turnover among janitors.

This Questionnaire Survey is designed to carry out in among the janitors in ABC company

Option which cause to sources of employee turnover are extracted from your responses. Read the statement carefully and express your opinion regarding the factors affecting labour turn over among janitors in ABC company by marking √ in the relevant cage regarding each statement Please assign each option a scorewhich reflect your opinion on scale by using 1 to 5 whereas:

1-Least affected
2-Fairly affected
3-Moderately affected
4-Significantl affected
5-Extremely affected
The higher the score, the extremely affected sources of employee turnover

Would you please list out any other criteria, which you believe that should be included in this list, as sources of employee turnover ?

Note:Following are the identified some of the selection criteria from the literature and past research studies.

General Information
Name:
Age Group: Under 25 25-34 35-44 45-54 55-64 Over 64

Length of Service: Under 5 6-10 11- 15 16-20 21-25 Over 25

Gender: Female Male

Marital Status: Single Married Widowed Divorced

Education qualification Illiterate Under grade 5 Under grade 10

1. What was the most important reason for your leaving?
……………………………………………………………………………...................... 2. Your current salary/grade?
Below 10,000 10,001-15,000 15,001-20,000

3. Your physical working environment?
Very Good Good Average Bad Worst

4. The training you have received?
Always Often Sometimes Rarely Never

5. Did you feel that you were marginalized by the management? Yes No

a. If yes, what could be the reason?
………………………………………………………………………...................... 6. How was your relationship with your supervisors?
Excellent Very good Good Fair Bad

7. Have you ever made any grievance to your supervisor?
Yes No

b. If yes, how do you feel about the response?
Very satisfied Satisfied Not satisfied No reply at all

8. Do you think that you have been paid well?...
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