Quality of Work Life

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A STUDY ON “QUALITY OF WORK LIFE” AT LUCAS- TVS, PADI By G.VIJAYALAKSHMI Register No: 32209631043 Of DHANALAKSHMI SRINIVASAN COLLEGE OF ENGINEERING AND TECHNOLOGY Submitted to the FACULTY OF MANAGEMENT STUDIES In partial fulfillment of the requirements For the award of the degree Of MASTER OF BUSINESS ADMINISTRATION ANNA UNIVERSITY CHENNAI – 600 025 AUGUST – 2010

DHANALAKSHMI SRINIVASAN COLLEGE OF ENGINEERING AND TECHNOLOG. DEPARTMENT OF MANAGEMENT STUDIES ECR, Mamallapuram, Chennai-603104 Phone: 04427442844, 27443844

BONAFIDE CERTIFICATE

Certified that this report titled A STUDY ON “QUALITY OF WORK LIFE” AT LUCASTVS, PADI is a bonafide work of Miss. G.VIJAYALAKSHMI, Reg. No.32209631043 who carried out the work under my supervision certified further that to the best of my knowledge the work reported here in does not form part of any other project report on the basis of which a degree or award was conferred on an earlier occasion on this or any other candidate.

Viva Voce Conducted

Internal Examiner:

External Examiner

DECLARATION

I, G.VIJAYALAKSHMI, a bonafide student of DHANALAKSHMI SRINIVASAN COLLEGE ENGINEERING & TECHNOLOGY, hereby declare that the project entitled A STUDY ON “QUALITY OF WORK LIFE” AT LUCAS-TVS, PADI submitted in partial fulfillment for the award of Degree of Master of Business Administration is my original work.

Place: Date: G.VIJAYALAKSHMI

ACKNOWLEDGEMENT

I express my gratitude to Mr. A. SRINIVASAN, Chairman Dhanalakshmi Srinivasan College of Engineering & Technology, for providing an amazing environment for me to complete this project successfully. At the outset, no words are adequate to express my sincere and special thanks to our Principal Dr. R. PONRAJ for granting this opportunity to have a wide spread view and experience in the form of project work. I thank Mr. K.MURUGAN, Head of the P.G. Department of business Administration for his constant encouragement throughout the tenure of the project. I am indebted to my Guide,

Miss. ARTHI PRIYA, for her valuable guidance provided during the course of this project. I am grateful to Mr. PRABHAKARAN, Head of the Training & Development Dept., LUCASTVS, PADI, Chennai, for his advice and guidance. I take this opportunity to thank other faculty members for their encouragement and assistance. I thank my relatives and friends for their assurance and encouragement. I am deeply indebted to my loving parents for their endurance and perseverance during the course of my study.

G.VIJAYALAKSHMI

TABLE OF CONTENT

CHAPTERS NO 1

2

3

TOPIC List of Tables List of Charts INTRODUCTION 1.1 Company Profile 1.2 Review of literature 1.3 Objective of the study 1.4 Scope of the study 1.5 Limitation of the study RESEARCH METHODOLOGY 2.1 Research Design 2.2 Sampling Technique 2.3 Sample Size 2.4 Data Collection Method 2.5 Tools used for analysis RESULT AND INTERPRETATION 3.1 Data analysis and Interpretation 3.2 Findings 3.3 Suggestions 3.4 Conclusion BIBILIOGRAPHY ANNEXURE

PAGE NO

ABSTRACT

The research is on the basis of A STUDY ON “QUALITY OF WORK LIFE” AT LUCAS-TVS, PADI. Due to changes in technology and to meet various demands of the

employees and to withstand the place in the Global market the company has to focus on

employees satisfaction on major areas like job security, job satisfaction, medical facilities, canteen facilities, rewards, ESI, etc.,.

Surveys are an effective way of knowing about employees’ quality of work life in the organization. While exit interviews are generally used, they are a delayed way of knowing the quality of work life.

The study was based on the descriptive research design. The sampling design being used here is Simple Random Sampling. The sample size 46 has been used

Thus this report seeks to utilize primary research, through structured questionnaires and secondary method involves data collection through magazines and websites.

The tools being used for analysis and...
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