Quality of Work Life

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Quality of Work Life (QWL) is a philosophy, a set of principles, which holds that people are the most important resource in the organization as they are trustworthy, responsible and capable of making valuable contribution and they should be treated with dignity and respect.

The elements that are relevant to an individual’s quality of work life include the task, the physical work environment, social environment within the organization, administrative system and relationship between life on and off the job. QWL consists of opportunities for active involvement in group working arrangements or problem solving that are of mutual benefit to employees or employers, based on labor- management cooperation. People also conceive of QWL as a set of methods, such as autonomous work groups, job enrichment, high-involvement aimed at boosting the satisfaction and productivity of workers.

It requires employee commitment to the organization and an environment in which this commitment can flourish. Thus, QWL is a comprehensive construct that includes an individual’s job related well-being and the extent to which work experiences are rewarding, fulfilling and devoid of stress and other negative personal consequences.

It is difficult to best conceptualize the quality of work life elements. Eight major conceptual categories relating to QWL as •adequate and fair compensation
safe and healthy working conditions
immediate opportunity to use and develop human capacities •opportunity for continued growth and security
social integration in the work organization
constitutionalism in the work organization
work and total life space
Social relevance of work life.

QWL can be assessed by combining the amount and the degree of stress and the degree of satisfaction experienced by the individual within his/her occupational role. The most common assessment of QWL is the individual attitudes. This is because individual work attitudes are important indicators of QWL....
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