Table of contents PAGE
1. Introduction 1 2. Definition / Explanation of quality care 1 3. The Elements of quality care 1 4. Quality assurance and risk management 1-2 5. The value of quality improvement cycle 2 6. The type of audit that should be performed to identify gaps in 3 quality care nursing care
7. Conclusion 3
In this essay the quality of care in a hospital setting, will view of the most critical contributions of nursing to patient safety in a hospital setting. There are many concerns about the quality of care rendered by nursing staff and their treatment of patients. Definition
Quality of care is effective and efficient services that are rendered to patients in the health care field. Quality can be in the form of patient safety, patient satisfaction and patient assurance. Quality of care includes training of health care personnel, improving delivery system processes, and attention to systemic level factors such as technology and medical records. Patient safety in health care is making sure that products are clean, safe to use and staff are using them correctly. Elements of Quality Care
The elements of quality care consist of the following areas; accessibility, appropriateness, effectiveness, efficiency, and equity. Accessibility, family and the patient should be provided the necessary information that involved his or her treatment. In the behavioral model we have learned that people's use of healthcare is a function of their predisposition to use services, the factors enabling or impeding use, and their need for care. Healthcare institutions and provides must respect dignity, provide culturally appropriate care, be responsive to diverse needs, follow medical ethics and patient’s rights. All health care must be medically appropriate and of good quality, guided by quality standards and control mechanics and provided in a timely, continuous, safe, and patient-centered manner. A health care system much ensure that recourses, including health facilities, goods, services ,are equitably and fairly distributed and provided correct treatment of patient care. In this case appropriate diet, intravenous fluids to prevent dehydration, special investigation is recommended. Quality assurance and risk management
Today we are moving in a new direction when it comes to improving the quality of health care. We are now evaluating the effectiveness of health care organizations, from two stand points, quality and cost. The health care executives and nursing administrators are both ensuring that their organizations are recognized as healthy and adaptable institutions. To achieve this, they 2
must have a successful quality management system. The leadership must equip the staff with the tools of success, the knowledge they need and use of strategic planning, in the management of human resources, and the knowledge of customer expectations. A quality management system of this kind demands a broad assessment of the organization, including all employees. It also requires quality assurance. During the controlling phase of the management process, standards are set, performance is measured, and action is taken to correct discrepancies between standards and actual performance. The health care risk management professional must maintain professional integrity at all times by avoiding conduct which results in unjust harm to others. In this scenario a sentinel event occur and a root analysis needs to be conducted to prevent similar incidents. In this scenario management needs to take a...