Quality Management Proposal

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BJB Quality Management Proposal Outline
Learning Team B
Christie Bryant, John Deprimo, Kareemot Olorunoje,
Ammy Solis, Michael Willis, and Patrice Wills
MGT/420
Kathryn Kendall
November 5, 2012

BJB Quality Management Proposal Outline
Introduction
As a manufacturer of high-end compact disc changers for the automobile aftermarket, BJB manufacturing currently has no quality program. The organization needs a strategy for improving business performance through the commitment and involvement of all employees to fully satisfying agreed customer requirements, at the optimum costs, through the continual improvement of the products and services, business processes, and people involved (Total Quality Management - TQM, Unknown). The company’s president seeks to gain a competitive edge in the compact disc changer industry over its competition by establishing a total quality management (TQM) program. 1) Product and Needs of BJB Manufacturing Company

2) Quality Management Approach
3) Role of Leadership in Planning, Developing, and Implementing Week 2, Part I:
Prepare a total quality management program for BJB Manufacturing Company by writing a 700-to 1,050-word paper in which you develop a quality management approach for BJB. 4) BJB Manufacturing Company Quality Management Initiative Proposal *

a) Determine what needs the stakeholders may have for BJB’s products.

b) Analyze the product and needs of BJB, and then select the quality management approach that would be the best fit. Explain your rationale.

c) Describe the role of leadership in planning, developing, and implementing a quality process in BJB.

Week 3, Part II:

Continue building your proposal by incorporating your instructor’s feedback from the Quality Initiative Proposal, and adding 700-to 1,050-words to address theory. *
5) BJB Manufacturing Company Quality Management Theory

d) Select one of the theories that you feel would be the...
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