Quality Improvement

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I

Sixth Edition

ntroduction to Statistical Quality Control
DOUGLAS C. MONTGOMERY
Arizona State University

John Wiley & Sons, Inc.

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Copyright © 2009 by John Wiley & Sons, Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 750-4470. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201)748-6011, fax (201)748-6008, E-mail: PERMREQ@WILEY.COM. To order books or for customer service, call 1-800-CALL-WILEY(225-5945). Montgomery, Douglas, C. Introduction to Statistical Quality Control, Sixth Edition 978-0-470-16992-6 Printed in the United States of America. 10 9 8 7 6 5 4 3 2 1

About the Author
Douglas C. Montgomery is Regents’ Professor of Industrial Engineering and Statistics and the Arizona State University Foundation Professor of Engineering. He received his B.S., M.S., and Ph.D. degrees from Virginia Polytechnic Institute, all in engineering. From 1969 to 1984 he was a faculty member of the School of Industrial & Systems Engineering at the Georgia Institute of Technology; from 1984 to 1988 he was at the University of Washington, where he held the John M. Fluke Distinguished Chair of Manufacturing Engineering, was Professor of Mechanical Engineering, and was Director of the Program in Industrial Engineering. Dr. Montgomery has research and teaching interests in engineering statistics including statistical quality-control techniques, design of experiments, regression analysis and empirical model building, and the application of operations research methodology to problems in manufacturing systems. He has authored and coauthored more than 190 technical papers in these fields and is the author of twelve other books. Dr. Montgomery is a Fellow of the American Society for Quality, a Fellow of the American Statistical Association, a Fellow of the Royal Statistical Society, a Fellow of the Institute of Industrial Engineers, an elected member of the International Statistical Institute, and an elected Academican of the International Academy of Quality. He is a Shewhart Medalist of the American Society for Quality, and he also has received the Brumbaugh Award, the Lloyd S. Nelson Award, the William G. Hunter Award, and two Shewell Awards from the ASQ. He is a recipient of the Ellis R. Ott Award. He is a former editor of the Journal of Quality Technology, is one of the current chief editors of Quality and Reliability Engineering International, and serves on the editorial boards of several journals.

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Preface
Introduction
This book...
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