Quality Circles

Topics: Problem solving, Management, Better Pages: 2 (294 words) Published: May 26, 2012
A group of employees who perform similar duties and meet at periodic intervals, often with management, to discuss work-related issues and to offer suggestions and ideas for improvements, as in production methods or quality control, called quality circle.

Therefore quality circle is nothing but a small group of employees who come together to discuss with the management issues related to either quality control or improvement in production methods form a Quality Control Circle (QCC). These employees usually work in the same areas, and voluntarilyvoluntarily meet on a regular basis to identify, analyze and solve their problems.

Key Characteristics of quality circle:
• A circle, usually consisting of 6-8 members, from the same section. • Membership of a Quality Circle is voluntary.
• Circle members should meet regularly, ideally once a week, in particular place also in particular time.
• Circle members select a name for their circle in the first meeting andelect a leader to conduct the meetings.
• Members are specially trained in problem solving and analysis techniques in order to play their role effectively.
• Circle works on a systematic basis to identify and solve work – related problems for improving quality and productivity not just discussing them. • The management must ensure that solutions are implemented quickly once they have been acceptedTherefore the main objectives of QC are: • To improve quality and productivity.

• To reduce the cost of products or services by waste reduction, safety, effective utilization of resources, avoiding unnecessary errors and defects.
• To identify and solve work-related problems and interfere with production as a team.
• To tap the creative intelligence of people working in the org. and make full use of human resources.
• To improve communication within the organization.
• To improve employees loyalty and commitmentto the organization and its goals. (Promoting Morale of employees)
Continue Reading

Please join StudyMode to read the full document

You May Also Find These Documents Helpful

  • Quality Circles Essay
  • HRM quality circles Essay
  • Essay on An Introduction to Total Quality Management
  • Quality Circles and Six Sigma Teams Essay
  • The Circle book review Essay
  • Circle and Pic Essay
  • The Circle Analysis Essay
  • Quality Circle Research Paper

Become a StudyMode Member

Sign Up - It's Free