Page 1 of 16

Public vs Private Hospital in Bangladesh

Continues for 15 more pages »
Read full document

Public vs Private Hospital in Bangladesh

  • By
  • July 2013
  • 3419 Words
  • 71 Views
Page 1 of 16
Public vs. Private Hospital

University of Information Technology & Science

A study on the “Patient satisfaction level at healthcare services in Bangladesh by making a comparison between public & private hospital” Submitted By Abdullah-Bin-Hussain ID: 11535003 Nusrat Tamanna ID: 11535002

Submitted To Mrs. Tahmina Sultana. Lecturer, School of Business UITS.

Md. Mahfuzur Rahman ID:11535001 Md. Riduanul Alam ID: 11535020

Md. Akram Chowdhury ID: 11535021 Rezwana Alin ID: 11535041

Batch: 64 Submission Date: 04th May, 2012
A study on the patient satisfaction level at healthcare services in Bangladesh by making a comparison between public & private hospital

1|Page

Public vs. Private Hospital

Letter of Transmittal
May 04, 2012

To, Mrs. Tahmina Sultana. Lecturer, School of Business, UITS, Chittagong.

Subject: Submission of Term Paper

Dear Concern,

We are submitting this term paper with great pleasure & humble obedience. This term paper is all about the condition of Private & Public Hospitals of Bangladesh. We did a survey on customer satisfaction on private & public hospitals and made this paper based on that..

Thanking You,

Abdullah-Bin-Hussain Nusrat Tamanna Md. Mahfuzur Rahman Md. Riduanul Alam Md. Akram Chowdhury Rezwana Alin

A study on the patient satisfaction level at healthcare services in Bangladesh by making a comparison between public & private hospital

2|Page

Public vs. Private Hospital

Table of Content

Particulars Acknowledgement Executive Summary Objective Methodology An Overview on Private Hospitals & Public Hospitals Quality of Service Hospital Environment Cost of Service Surgery: At Public or Private Hospitals? Diagnosis Facilities Ambulance Service Other Issues Recommendations

Page 04 05 07 07 07 09 10 10 11 12 12 12 14

A study on the patient satisfaction level at healthcare services in Bangladesh by making a comparison between public & private hospital

3|Page

Public vs. Private...