Public Bank Leadership

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The Leadership Style/ Approach of a Successful Organisational Leader in Malaysia

PUBLIC BANK BERHAD

Introduction (Public Bank Berhad)
Established in 1966 by its Founder and Chairman, Tan Sri Dato’ Sri Dr. Teh Hong Piow, Public Bank is a leading provider of financial services in Malaysia with banking operations in Hong Kong and China, Cambodia, Vietnam, Laos and Sri Lanka. In Malaysia, Public Bank is one of the most efficient banks as reflected by its low cost to income ratio. Public Bank is a top-tier bank in Malaysia, well-reputed for its prudent management, superior customer service, uncompromising service delivery standards and strong corporate governance and corporate culture. Public Bank remains untouched by the global financial crisis which wrecked havoc in major financial centres around the world. Over the years, the Public Bank Group has been part of the strong catalysts to support Malaysia’s economic development. Since its early days, Public Bank has transformed into a strong and successful financial institution, offering a wide range of competitive and innovative products and solutions to meet its customers’ needs. In Malaysia, Public Bank is an industry leader in home mortgage financing, vehicle hire purchase financing and commercial lending to small- and medium-sized enterprises. Also, in Malaysia, the Public Bank Group has the highest market share for the private sector unit trust business. In Hong Kong, the Group is an industry leader in personal consumer financing. Public Bank is the most recognised brand in the Malaysian financial services industry for its strong brand promise. In terms of size, it is the third largest domestic bank in Malaysia by market capitalisation and balance sheet. The Public Bank Group has over 17,160 staff, with 90% of the staff in Malaysia and the rest in its overseas operations in Hong Kong and China, Cambodia, Vietnam, Laos and Sri Lanka. Background of the successful leader (Tan Sri Dato’ Sri Dr. Teh Hong Piow) [pic]

Tan Sri Dato’ Sri Dr. Teh Hong Piow, aged 79, began his banking career in 1950 and has 60 years experience in the banking and finance industry. He founded Public Bank in 1965 at the age of 35. He was appointed as a Director of Public Bank on 30 December 1965 and had been the Chief Executive Officer of the Public Bank Group since its inception in December 1965. He was re-designated as Chairman of Public Bank and Chairman of Public Bank Group with effect from 1 July 2002. He serves as Chairman of the Board Executive Committee. He is the Chairman of the Assets & Liabilities Management Committee, the Share Investment Committee and the Group Human Resource Committee. Tan Sri Dato’ Sri Dr. Teh Hong Piow had won both domestic and international acclaim for his outstanding achievements as a banker and the Chief Executive Officer of a leading financial services group. Awards and accolades that he had received include: • Asia’s Commercial Banker of the Year 1991

• The ASEAN Businessman of the Year 1994
• Malaysia’s Business Achiever of the Year 1997
• Malaysia’s CEO of the Year 1998
• Best CEO in Malaysia 2004
• The Most PR Savvy CEO 2004
• The Asian Banker Leadership Achievement Award 2005 for Malaysia • Award for Outstanding Contribution to the Development of Financial Services in Asia 2006 • Lifetime Achievement Award 2006

• Award for Lifetime Achievement in Corporate Excellence, Dedication and Industry 2006 • Asia’s Banker of High Distinction Award 2006
• The BrandLaureate Brand Personality Award 2007
• ASEAN Most Astute Banker Award 2007
• Lifetime Entrepreneurship Achievement Award 2007
• The Pila Recognition Award 2007
• Asian Banker Par Excellence Award 2008
• Best CEO in Malaysia 2009
• Best Strategist Award 2009
Tan Sri Dato’ Sri Dr. Teh Hong Piow was awarded the Medal ‘For the Course of Vietnamese Banking’ by the State Bank of Vietnam in 2002 for his contributions to the...
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