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Starling, 2008, pg. 28
Starling, 2008, pg. inside front cover
Jun,J. (2009)
Starling, 2008, pg. 30
Starling, 2008, pg. 34 aTARLING, 2008, PG. 134
Starling, 2008, pg. 31
Starling, 2008, pg. 183
Svara, J., 1999
Starling, 2008, pg. 34
Recent research on the importance the role of ethics plays in public administration (Starling, 2008, pg. 157) Ideal of Administrative Responsibility: Six Subsections Responsiveness Fairness Flexibility Honesty Accountability Competence
Starling, 2008, pg.442-597
Starling, 2008, pg. 206 Planning types and models: Rational Planning Model Logical Incrementalism Urban and Regional Planning Contingency Plans Crisis Management Planning
Policy: a statement of goals and of the relative importance attached to each. a plan has specific objectives to be attained. a plan is a proposed set of specific actions intended to help implement a plan
Starling, 2008, pg. 239
Starling, 2008, pg. 233
Six Analytical Techniques to Decision Making Cost-Benefit Analysis Multiobjective Models Decision Analysis System Analysis Group Decision-Making Techniques
Organizing becomes the grouping of activities necessary to attain a program's objectives
Starling 2008, pg. 325
Starling, 2008, pg. 338 Public Administration | 1 Woodrow Wilson 1887 | 1.1 Wilsonian perspective (management) | 2 Max Weber 1922 | 2.1 A German sociologist who had a profound influence on the course of American public administration and who was the first to define fully the bureaucratic form of organization. | 3 Sanford Borins | 3.1 New Public Management (NPM) | 3.1.1 Post-New Public Management | 3.1.2 5 key ideas for improving public management | 4 James Madison 1787 | 4.1 Madisonian perspective (legal) | 5 Franklin Roosevelt 1940 | 5.1 Rooseveltian perspective (political) | 6 Principal-Agent Theory | 6.1 An economic model depicting a principal (contractor) and agent (contractee) relationship | 7 Henri Fayol 1916 | 7.1 5

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