4 Ps of Marketing
This report brings out the launching of Ganga Soap, failure to make a mark in toilet soap industry, being re-launched again, failing yet leading to absolute end of the product in the market. Launched by Godrej Industries in 1993, Ganga soap was produced from the holy water of the Ganges. It was considered to be an innovation on the part of the company. With the focus on the lower to middle consumer segment, it was priced affordably. The promotion techniques used for selling the product ended as the company claimed it to be created from the holy water of Ganga. With the achievement of fairly enough sales, the company looked forward to derive more. By involving its brand endorsement through famous Bollywood personality like Govinda and thereby, the promotions took off very well. By giving the tagline as “now bath in Ganga”, the message being conveyed to the customers was very clear. The company targeted both urban and rural areas for its marketing and specially with promoting it as soap from The Ganga, it centred around the people with religious beliefs. However, there were many reasons that in spite of the strong initiatives for marketing the brand, it failed to sustain itself. With the company Godrej’ s fallout with P&G being considered as one of the main reasons, the fact that the product was not being able to sustain itself due to its differentiation of being made from the water from the Ganges. After it was re-launched by Godrej again in 1997 it was named as “Doodh Ganga”. The company’s desperate attempts to gain momentum through the product all went down. By promoting in the similar way, it was well understood that it failed to make any mark as the people became more aware of relating the product on realistic. The amount of pollution affecting the Ganges and purity of water declining making even more difficult to the company to gain sales. By introducing the product merely on the religious basis, it was understood that the company needs a broader scale to make the product strike the customer. Therefore, a strong strategy is needed for bringing the soap to a level where it can match up to the standards of its own counterparts.
Godrej Consumer Products (GCPL) is a leader among India's Fast Moving Consumer Goods (FMCG) companies, with leading Household and Personal Care Products. Our brands, which include Good Knight, Cinthol, Godrej No. 1, Expert, Hit, Jet, Fairglow, Ezee, Protekt and Snuggy, among others, are household names across the country. We are one of the largest marketers of toilet soaps in the country and are also leaders in hair colours and household insecticides. Our 'Good Knight' brand has been placed at an overall rank 12 and continues to be the most trusted household care brand in the country in Brand Equity's Most Trusted Brands Survey 2010. Branch Offices in Mumbai, Delhi, Kolkata and Chennai ensure pan-India coverage, while factories located at Malanpur (Madhya Pradesh), Thana (Himachal Pradesh), Katha (Himachal Pradesh), Guwahati (Assam) and Sikkim cater to the diverse requirements of our product portfolio. We also have a strong emerging presence in markets outside India. With the acquisition of Keyline Brands in the United Kingdom, Rapidol and Kinky Group, South Africa and Godrej Global Mideast FZE, we own international brands and trademarks in Europe, Australia, Canada, Africa and the Middle East. As part of increasing our global footprint, we have also recently acquired Tura, a leading medicated brand in West Africa, Megasari Group, a leading household care company in Indonesia and Issue Group and Argencos, two leading hair colorant companies in Argentina. We are driven by our mission to continuously enhance the quality of life of consumers in high-growth markets with superior-quality...