Project on Settlement of Grievance

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1.1 INTRODUCTION TO THE STUDY
A grievance is a complaint formally stated in writing. Management should be concerned with both complaints and grievances, because both indicate potential problems within the workforce. A grievance is a sign of the employee’s discontent with the job and its nature. Grievance is caused due to the difference between employee expectation and management practice, so management should take a great consideration while dealing with grievance for the smooth functioning of the organization. A grievance is a sign of an employee’s discontentment with his job or her relationship with his colleagues. Grievance generally arises out of the day to day working relations in an organization. An employee or a trade union protests against an act or policy of the management that they consider as violating employees right. In a labor union, a grievance is the subject of complaint filed by an employee to be resolved by procedures provided in the union contract. Such a grievance may arise from an alleged violation of the collective bargaining agreement, or violation of law. In short grievance is a formal written complaint about the way in which the employment relationship is being carried out in the organization. An organizational study was conducted at OUSHADHI, to know about the settlement of grievance in the organization.

1.2 INDUSTRY PROFILE
Oushadhi Pharmaceuticals Corporation I.M Limited
The Pharmaceutical Corporation (Indian Medicines) Kerala Ltd or Oushadhi is a herbal Ayurvedic medicines production company under the direct control of Kerala Government. Directly controlled by Health and Family Welfare Department of Kerala State Government and is governed by a Board of Directors, appointed by the Government of Kerala. Originated as Sree Kerala Varma Govt. Ayurvedic Pharmacy in 1941 at the instance of His Highness the Maharaja of Cochin, for the supply of medicines to Govt. Ayurvedic Hospitals in Thrissur and erst while princely family of Cochin State. In 1959 it is converted and registered as Co-operative Society, and named as Sree Kerala Varma Ayurvedic Co-operative Pharmacy &Stores Limited, No.4318, Thrissur. On 08.09.1975 incorporated as a company under the Companies Act 1956 and renamed as The Pharmaceutical Corporation (I.M) Kerala Ltd, Thrissur and its operations started on 10.07.76 with the take over of the business of SKVAC Pharmacy. The company supplies Ayurvedic medicines to 1000 plus Ayurvedic treatment centers functioning under Kerala Government. Their medicines are also available in the market. The company also supplies medicines to other state Governments in India. Madyapradesh, Rajastan, Haryana, Maharashtra, Punjab, Chathisgarh, Orissa, and Pondichery. Scope Of Ayurveda

Ayurveda has dealt with anatomy, physiology, Etiology, Pathology, Therapeutics, achievements of good health, hematology including the stage of the disease, physicians, Therapies including wholesome locality and procedure. The body is composed of panchamahaboothas and divided into several organs. Its multifarious functions are maintained and regulated by the food that one takes. The unwholesome contact with sense, intellectual blasphemy and seasonal variations constitute the etiology of the diseases. The disturbance of the equilibrium of the dhatus is responsible for the causation of the diseases. Different seasonal changes and the different stages of the manifestation of diseases, constitute the time (Kaala). The procedure of treatment to be followed depends on the time, the disease and the drug.

Ayurveda In India

Native to India, Ayurveda is the ancient medicinal form, developed during the Vedic times,about 5000 years ago. The word Ayur means life, while Veda means science. Therefore,Ayurveda literally means the Science of Life. It is not just a medicinal system, but also away of life. Ayurveda deals with the physical, as well as spiritual health. The medicinal form is governed by the laws of nature, which...
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