Project Management. It Help Desk Request for Proposal ( Rfp) Discussion

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I am sending out bid documents to look for a contractor to analyze my organization’s IT help desk needs, standardize policies, procedures, hardware and software, and provide the necessary training and documentation. But before that takes place the “Scope” of what will be procured needs to be defined. The fore knowledge that my wants it’s IT help desk analyzed is a good start. The definition of the “What” as Fleming mentioned is the most important aspects of managing a project. I would develop a Work Breakdown Structure (WBS) after the project has been defined. (Fleming, 2003, 116) The question of who will perform the work will come after a Request for Proposal has been prepared for released to prospective sellers. (Fleming, 2003, 122)

This step in the contracting phase is normally called The Pre-award Phase, pre-award is the first phase of the contract management process and comprises all buyer and seller actions from procurement planning through submitting a bid or proposal. The pre-award stage is where my organizations IT help desk requirements will be clearly described in an unambiguously fashion and our objectives as well as risk will be considered. (Garrett, 2007, 80)

The request for proposals (RFP) includes the following documents:

Section I - Letter of invitation
Section II - Information to consultants
Appendix to Consultants information
Section III - Terms of Reference
Section IV - Technical proposals
Section V - Financial proposal
Section VI - Standard Contract Form

In the subsection of the RFP Fleming’s example of “Model Contract” will addressed. (Fleming, 2003, 148) •Statement of Work (SOW)
Technical Specifications
Terms & Conditions (T&Cs)
Data reporting
Status Reviews
Management Requirements

The Statement of Work (SOW) describes the buyer’s requirements in sufficient detail to allow prospective sellers to determine whether they can provide the product, service, of solution. (Garrett, 2007, 87) The technical...
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