Project Management and Business

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Market Data / Supplier Selection /
Event Presentations / User Experience
Benchmarking / Best Practice /
Template Files /



SAMPLE:
E-commerce RFP

E-commerce Platform and Third-Party
Logistics Guidance Notes, Checklist and
Templates
Sample only, please download the full report from:
http://econsultancy.com/reports/e-commerce-request-for-proposal-rfp

E-commerce
RFP
Sample only, please download the full repo rt from:
http://econsultancy.com/reports/e-commerce-request-for-proposal-rfp

Published

2009

All rights reserved. No part of this publication may be
reproduced or transmitted in any form or by any means,
electronic or mechanical, includi ng photocopy, recording
or any information storage and retrieval system, without
prior permission in writing from the publisher.
Copyright © Econsultancy.com Ltd 2009

Econsultancy L ondon
2nd Floor, 85 Clerkenwell Road
London EC1R 5AR
United Kingdom

Econsultancy New York
41 East 11th St., 11th Floor
New York, NY 10003
United States

Telephone:
+44 (0) 20 7681 4052

Telephone:
+1 212 699 3626

http://econsultancy.com
help@econsultancy.com

Contents
1.

About Econsultancy ...................................................... 3 1.1

2.

Contact ..................................................................................... 3

Guidance Notes ............................................................. 4 2.1 Defining the scope and objectives of your e -commerce
project .............................................................................................. 4 2.1.1 Scope ..................................................................................... 4 2.1.2 Objectives ............................................................................. 4 2.1.3 Proposition ........................................................................... 4

2.2 Defining the overall design of your e-commerce business ....... 5 2.2.1 Functional Components...................................................... 5 2.2.2 Resource Requirements ..................................................... 6

2.3
2.4
2.5
2.6
2.7

3.

Defining your detailed business requirements ......................... 6 Organising the e-commerce project structure .......................... 7 Planning the Supplier Selection process .................................. 8 Using external consultants ....................................................... 9 How to use the checklist and templates ................................... 9

Checklist: Detailed Business Requirements ............... 10 3.1 Section A: E-commerce Platform ........................................... 10 3.1.1 Design guidelines ............................................................... 10 3.1.2 End User functionality ...................................................... 10 3.1.3 Back-office functionality ....................................................12 3.1.4 Technical requirements .....................................................13 3.1.5 Integration requirements ...................................................14 3.1.6 Reporting requirements ..................................................... 15 3.1.7 Future requirements .......................................................... 15

3.2 Section A: E-commerce Platform ............................................16 3.2.1 Physical Requirements.......................................................16 3.2.2 Operational Requirements ................................................16 3.2.3 Courier Services ................................................................. 17 3.2.4 Integration Requirements ................................................ 18 3.2.5 Service Levels and Reporting ........................................... 18

4.

Template: About our Business and the Project .......... 20

5.

Template: Our Requirements ..................................... 22

E-commerce RFP E-commerce...
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