Project Charter

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Scope Statement Development Instructions

Sample Company

The scope statement is an agreement among the project team, the project sponsor and key stakeholders. It represents a common understanding of the project for the purpose of facilitating communication among the stakeholders and for setting authorities and limits for the project manager and team. The scope statement includes relating the project to business objectives, and defining the boundaries of the project in multiple dimensions including approach, deliverables, milestones, and budget. Table of Contents

A. Executive Summary3
B. Business Objectives3
C. Project Description4
D. Project Approach8
E. Project Estimates8
F. Project Controls10
G. Authorizations12
H. Scope Statement Approval Form/Signatures13


A. Executive Summary
Provide a brief summary of the project using the Project Charter and/or Business Case as a basis for this text.

B. Business Objectives

1.Business Need/Opportunity/Objectives
The business need/opportunity should be stated in business terms and should provide an understanding of: What created the need, or how the opportunity was recognized The magnitude of the need/opportunity

Contributing factors, such as workload increases or staff reductions, and fiscal constraints An understanding of the extent to which the need/opportunity would be addressed if an appropriate alternative were implemented The consequences for the State and its customers if the need or opportunity is not addressed. Understanding the magnitude of the need or opportunity, the Program will be better able to estimate reasonable amounts of resources to expend in responding to it, and the extent to which a response will resolve it. A statement of the business vision helps ensure traceability in the project. Business goals and objectives are linked back to the vision, and each project objective is also linked to the business vision. Business objectives can be stated as business measures, such as increasing profits by 20%.

2.Product Description (Solution)
Describe the proposed solution and state how it meets the business goals. Project objectives describe the proposed solution and help define how the project supports the business objectives. Include such things as: Solution description.

Benefits of doing the project. Benefits should link back to the business need or opportunity. The criteria by which the project will be deemed successful by key stakeholders. Examples:
Implementation of this new service will reduce operational expenses by $200,000 per year. This project will be successful if delivered within 10% of the approved budget.

3.Deliverables
Deliverables are tangible products or things that the project will produce, stated at a high level. They describe what the business clients will get when the project is done. It is important to also state exclusions, or what will not be included in the project. Deliverables will be detailed elsewhere in the project plan. Examples:

Deliverables included:
A new service
Recommendations on new automation
A feasibility study
A new voice response system

Deliverables excluded:
Implementation of the new service
Implementation of the feasibility study recommendations
Maintenance of the new system

C. Project Description

1.Scope

Includes:
Describe the functionality that is included within the project.

Does Not Include:
Describe the functionality or elements related to the project that are not included

2.Completion Criteria
Describe what will be created in terms of deliverables (and their characteristics) and/or what constitutes a successful phase completion.

3.Risk Assessment
Describe the top two or three projects risk and a high-level mitigation plan. This brief assessment will be expanded in the formal Risk Management Plan, completed as part of the Project Plan.

4.Constraints
All projects have constraints,...
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