Professionalism: A Serious Task for Specialized Service Care Providers

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Professionalism is very important in the workplace, and to succeed in the professional world we have to be able to communicate competently and proficiently, as well as exercise good judgement when providing service to a patient or client. We, as individuals providing specialized service care, need to be approachable, amicable and accessible. An endearing personality will not only illuminate a smile on a client’s face, it will also make them feel more valued, respected and appreciated. In addition, being well groomed and paying attention to one’s personal hygiene speaks volumes about an individual, and relates to the societal declaration, “A first impression is a lasting impression”. As a healthcare provider, I would want my professional appearance and demeanor to be one of the key attributes recognized by my clients as their reassurance that I am capable of providing exceptional service and consultation to them. Having a welcoming, cordial personality, coupled with an empathetic and sympathetic “bedside manner” always seems to be an extremely favourable combination. Unfortunately, there are some instances whereby a healthcare professional may have an amazing personality and an approachable manner, but lacks when it comes to their professional appearance. Personally, I feel “dressing the part” is part of the job. If you take care to do this well, it will make you feel empowered, which encourages you to conduct yourself professionally and provide the best service you can. In many circumstances, this sense of professional pride can often lead you to going beyond the call of duty. Being approachable plays a vital role in professionalism, as it goes hand-in-hand with professional appearance. If a healthcare professional does not look like they fit the role that they play, the client may feel uncomfortable asking them questions, or even approaching them. Being courteous, even when the client is so irate, or having that smile in your voice each time you address a...
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