LOVELY PROFESSIONAL UNIVERSITY

DEPARTMENT OF MANAGEMENT

TERM PAPER

ON

“PRODUCT AND SERVICE DESIGN BEING FACED BY ORGANIZATION”

SUBMITTED TO:

MS. SWETA SINGH

INSTRUCTOR OF OPERATION MANAGEMENT

    In partial fulfillment of the

    Requirements for the award of Degree of

    Master of Business Administration

SUBMITTED BY:

ABUL KALAM KHAN

MBA-IB, SEP 2010

ROLL NO. - RR1906 A18
REG. NO. - 10900284

DEPARTMENT OF MANAGEMENT

LOVELY PROFESSIONAL UNIVERSITY

PHAGWARA (PUNJAB)

DECLARATION

      I hereby declare that the work, which is being presented in this term paper, entitled “PRODUCT AND SERVICE DESIGN BEING FACED BY ORGANIZATION" in this term paper I record my own work carried out from the given period, under the supervision of Ms. Sweta Singh, Instructor of Operation Management, Lovely Professional University, Punjab.

                                            ABUL KALAM KHAN

                                            MBA-IB, SEP 2010
                                            LOVELY PROFESSIONAL UNIVERSITY, PHAGWARA (PUNJAB)

ACKNOWLEDGEMENT

      I wish to express deep sense of indebtedness and sincerest gratitude to Ms. Sweta Singh, Instructor of Operation Management, for her valuable guidance, discussion and constructive criticism, throughout the given period. She has displayed unique tolerance and understanding at every step of progress.

      I express my sincere thanks to all respected person who have graciously applied themselves to the task of helping me with ample moral support and valuable suggestions.

      I am also grateful to all the staff of the Lovely Professional University, Phagwara, (Punjab) for the constant encouragement and all those who helped me directly or indirectly in the completion of my term paper.

                                            ABUL KALAM KHAN

                                            MBA-IB, SEP 2010... [continues]

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