Process Improvement

Topics: Process management, Process capability, Theory of Constraints Pages: 2 (267 words) Published: March 3, 2013
Assignment 1

Select a process you perform daily but would like to spend less time doing, such as driving to work. Design a flowchart using an appropriate tool.
Comment on the factors that affect the process design.
Identify at least one metric to measure the process.
Begin collecting data for the identified metric every day of the workweek. You must submit the data collected at the end of each week. Note:
Please remember to choose a process that you perform every day so that you will be able to collect enough data to be used in the assignments required in the coming weeks. I would suggest choosing a simple process as long as there are multiple stages. As for the metric and gathering data: Please submit at least one day’s worth of data to show me that you understand the purpose of the metric. Just be sure that you have included all of the aforementioned requirements.

Assignment 2

Write a 350-word paper based upon the data collected on the process you identified in Assignment One. Identify and discuss the main bottleneck in this process.

Apply Goldratt’s theory of constraints to identify and overcome process bottlenecks.

Assignment 3

Complete the Statistical Process Control for the process identified in Assignment One.

Write a paper of no more than 1,050 words in which you explanation of the control limits, including the calculations and data used to determine them.

Discuss the effect of any seasonal factors using the process performance data collected each week.

Discuss the confidence intervals and their usefulness based on the number of data points.
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