Problems and Solutions with G4S

Topics: Olympic Games, Summer Olympic Games, Security guard Pages: 7 (2404 words) Published: April 21, 2013
Every two years an Olympic host city led to a heated discussion in mainstream media and academic works. This paper aims to know and explore the overwhelming challenges and opportunities faced by the London Organizing Committee of the Olympic Games (LOCOG), especially the security chaos that its security contractor company G4S PLC’s fail to provide all the staff promised. After analysis of the problem, this study will provide detailed information and some feasible strategies, completing with the critical evaluations of the merits and demerits of some solutions.

2. Introduction
The London Organising Committee of Olympic and Paralympic Games (LOCOG) is responsible for preparing and staging the London 2012 Games, which is based in Canary Wharf along with the Olympic Delivery Authority. Along with the coming games, several unpredictable problems come out into public view. It is obviously the biggest concern has always got to be a safe and secure game. As a result of this serious issue, the world’s largest security company, G4S, is contracted by London 2012 Locog to keep the games safe. This study aims at analyze the problems founded during the contract and examining the appropriate solutions and recommendations. This analysis will consist of eight sections, findings of the evidences and the methods. * First of all, the paper outlines the background of both LOCOG and G4S. * Secondly, the specific descriptions of the problems given above, which presents the troubles it has encountered from different perspectives in the past days. * Finally, reasonable solutions to the problems with some basic assessments. Although the excellent image given by London during these Olympics have already ensure they successfully underwent the challenges, in any case, recommendations will probably beneficial for both LOCOG and the host city in the long-term run.

3. Background to the problem
3.1 Brief description of the problems
It began with a scandal concerning security when the contractor firm G4S, which had a £284m contract to provide as many as security guards but could not supply enough personnel, apologized for the mishandling of its contractual obligations regarding the Olympic events. Furthermore, the G4S boss Nick Buckles said he regretted ever taking on the Olympic security contract, which was described as a “humiliating shambles”. In this case, it led to a further 3,500 troops being employed and among 17,000 troops are involved in helping keep the Olympics safe. Meanwhile a further 1,200 military personnel are on standby.

3.2 Details about the relevant company and organisation ‘We will deliver the best possible Olympic and Paralympic Games experience for everyone involved, ensuring a real legacy and inspiring people to join in and truly make these ‘’everyone’s Games’’’ (LOCOG, 2012) . ‘With operations in more than 125 countries and 657,000 employees, we specialize in outsourced business processes and facilities in sectors where security and safety risks are considered a strategic threat. In more ways than you might realise, G4s is securing your world’ (G4S, 2012).

3.3 Reasons to explore the problem
G4S claim it was a tight schedule and deploying security for the Games is a complex business, but, for such a successful experienced security company with huge contracts around the world, why has their recruitment process so badly failed? Furthermore, in terms of the organisers LOCOG, whether public utilities could be handed over to profit-driven private enterprise?

4. Analysis of the issue
4.1 G4S’s recruitment and management ‘chaos’
‘Securing Your World’ is G4S’s maxim (G4S, 2012). However, it seems that the world’s largest security company failed at this time, especially regarding its own world. Although G4S started on the recruitment of management personnel as soon as it took over the order at the end of 2010, the on-site security guards began to recruit until the beginning...
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