InterClean is a company that finds itself in a common situation in the business world, surviving a merger. To further complicate that issue, InterClean is also in the process of changing its vision and direction from a product-based to a solution-based sales approach. The industry in which InterClean competes is changing. Environmental restrictions and legal issues are also topics that InterClean has to deal with. The following paper discusses possible solutions benchmarked by some internationally successful companies.
Issue and Opportunity Identification
InterClean is a viable factor of business within the institutional and industrial cleaning and sanitation industry. Currently the marketplace is in a change of sorts. The industry is moving from a purely product orientated bases to one that is more represented by services offered along with the products. InterClean has decided that in order to maintain a viable business, they must change their current thought process and realign their business strategy to that of the demands of the market. In doing so, InterClean acquired the company EnviroTech. The expertise of this venture allows InterClean to gain benefits from a corporation whom has experience in the services offered side of this newly emerging market. InterClean faces many new challenges with the acquisition of EnviroTech. Some of those challenges include merging two workforces into one. Many factors need to be considered during a merger of this type including the culture of the two organizations, the cost of turnover, the importance of job satisfaction and the need to manage effectively through the restructuring process.
The first area for opportunity is organizing for success. InterClean is transforming the company to provide clients with new all-inclusive service packages that meet the new environmental laws. The challenge InterClean faces is convincing the employees that they are... [continues]
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