InterClean, Inc. is a company with a new vision of creating an expanded, global market in the cleaning and sanitation industry, providing the complete solution to its customers. InterClean recognizes the importance of being an industry leader, and to help accomplish its goal, they have acquired EnviroTech, Inc. With this considerable change in business function, executives and managers are faced with the task to develop strategies to implement change within the organization. One of the most important departments that effect the alignment of organizational structure with change is the Human Resource (HR) Department. Through the development of a comprehensive human resource staffing strategy, HR will need to assess current skills from InterClean, Inc. and EnviroTech, Inc. employees in order to determine the best organizational fit. This analysis will use a problem-solving approach for HR to implement and develop a comprehensive staffing strategy to meet organizational effectiveness and make InterClean, Inc. a continued market leader through a solution-based selling strategy.
Issue and Opportunity Identification
InterClean is facing a new challenge as they enter a new strategy and new market. They have always been able to fill gaps and sell products in certain areas, but as they move towards a full solution provider, they will encounter an internal training and development need to provide employees the skills and knowledge they need to support the new vision. The acquisition of EnviroTech, Inc. will help ease some of these needs, but with the plans for expansion and target markets, training and workforce enhancement will become necessary. InterClean, Inc. has begun the process of starting a skills inventory of current sales force.
Sound strategies and effective communication strategies involving the people involved is a key to success. Communication across all levels of staff is essential to instilling and... [continues]
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