Communication process has seven main elements:
* Sender: the person who has st to communicate.
* Message: what needs to be communicated.
* Receiver: the person who will receive the message.
* Feedback: the receiver’s repsonse to the attempt by the sender to send the message.
* Channel: the means of communication.
* Context: circumstances within which communication takes place.
* Interference: stimulus that interferes with communication process.
* Sender: - An individual, group, or organization who initiate the communication.
* Experiences, attitudes, knowledge, skills, perceptions, and culture influence communication.
* Message: Verbal utterances and nonverbal behaviours to which meaning is attribute during communication.
* Encoding: the process of putting thoughts and feelings into words and nonverbal cues.
* Channels: - the vehicle for the message. Oral – written – nonverbal behaviours.
* Decoding: the process of interpreting another’s message. Conducted by the receiver.
* The receiver: the individual, or individuals to whom the message is directed. Experiences, skills, knowledge, attitudes, perceptions, and culture influence communication.
* Feedback: the final link in the chain of the communication process. Gives the communication continuity. Indicates understanding or misunderstanding of the message. Stimulate further communication and discussion.
2. Communication functions:
- We communicate to meet our social needs.
- We communicate to develop and maintain our sense of self. Through our interactions, we learn who we are, what we are good at, and how people react to how we behave.
- We communicate to develop relationships.
- We communicate to exchange information.
- We communicate to influence others.
Eg: pursuade your supervisor to... [continues]
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