Principles of Business Administration

Topics: Employment, Debt, Customer Pages: 2 (622 words) Published: May 21, 2013
3. Describe three different ways of maintaining a safe and secure business environment.

Feedback: Christine this is a good start where you have demonstrated a sound understanding of ways to maintain a secure work environment. Can you take it one step further and provide a specific example of how security can be maintained also? Consider some of the ways that this is done at your current or previous workplace. (2.3)

3. Describe three different ways of maintaining a safe and secure business environment.

Staying safe and secure at work is vital, employees and employers are able to do this by following their own personal conduct, for example following the uniform standard the company has provided, by doing this there is less chance of any accidents happening as employees will not be wearing dangerous items of clothing. Both employees and employers need to make sure that they are fully aware of their surroundings and to make sure that they are not under the influence of any drugs or alcohol while at work.

Alongside personal conduct employees and employers need to make sure they take on personal action, they need to be able to action when needed and not wait for someone else to take control of a situation.

As an employer one way they can make sure that the environment is secure and safe if by finding out the information i.e. who is in charge of first aid where are the main health and safety concerns within the building and most importantly knowing who to contact when need to if there is a major issue.

Santander is an example of a company who made sure that security is top of the game, the reason for this is this company deals with thousands of customers account details may it be for credit cards or store cards, each member of staff are put through training which explains all about data protection and what to do and not to do. The ways in which staffs are told to deal with the accounts are as follows:-

When contacting customer may it be...
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