College of Humanities COM/360 Version 4 Intercultural Communication FYS0811D 11.06 –12.04.2012 Campus/Learning Center: Birmingham Copyright © 2012, 2010, 2009, 2006 by University of Phoenix. All rights reserved.
Course Description The purpose of this course is to assist students in understanding and applying the principles of effective intercultural communication in a diverse society and in global commerce. Students will develop an understanding of why and how cultural issues influence effective communication. This course introduces techniques for improving written, oral, and interpersonal communication skills in response to intercultural settings. Policies Faculty and students will be held responsible for understanding and adhering to all policies contained within the following two documents: University policies: You must be logged into the student website to view this document. Instructor policies: This document is posted in the Course Materials forum.
University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Course Materials Lustig, M. W. & Koester, J. (2010). Intercultural competence: Interpersonal communication across cultures (6th ed.). Boston, MA: Allyn & Bacon. Martin, J. N. & Nakayama, T. K. (2011). Experiencing intercultural communication: An introduction (4th ed.). New York, NY: McGraw-Hill. All electronic materials are available on the student website. Course syllabus, policies, certificate of origin and lecture ppts etc. are available at the Course Materials Forum.
Week One: Communication and Intercultural Competence
Objectives 1.1 Summarize the importance of mastering intercultural competence. 1.2 Explain the concept of culture and the role communication plays. 1.3 Compare and contrast intra- and intercultural communication. 1.4 Assess approaches to establishing intercultural communication competence. Read Ch. 1 of Intercultural Competence.
Course Syllabus COM/360 Version 4 Reading Reading Reading Reading Participation Learning Team Instructions Learning Team Charter Individual Intercultural Competence Worksheet Read Ch. 2 of Intercultural Competence. Read Ch. 3 of Intercultural Competence. Read Ch. 1 of Experiencing Intercultural Communication. Read this week’s Electronic Reserve Readings. Participate in class discussion. Resource: Learning Team Toolkit Complete the Learning Team Charter. 11.6.12 2
Complete the University of Phoenix Material: Intercultural Competence Worksheet.
11.6.12 by 1159p
Week Two: Cultural Differences in Communication
Objectives 2.1 Explain the concept and various types of cultural patterns. 2.2 Summarize the positions of key intercultural communication theorists. 2.3 Evaluate the differences between cultural identity and cultural bias. Read Ch. 4 of Intercultural Competence. 11.13.12 Reading Reading Reading Participation Learning Team Instructions Culture Selection Discussion Read Ch. 5 of Intercultural Competence. Read Ch. 6 of Intercultural Competence. Read this week’s Electronic Reserve Readings. Participate in class discussion. Resource: University of Phoenix Material: Communication Guide and Presentation Instructions Write a 350-word overview of what culture your team will compare to U.S. business norms in the Communication Guide and Presentation, due in Week Five. Write a 1,400- to 1,750-word paper that demonstrates an example of poor intercultural communication that significantly affected international commerce or foreign policy. Illustrate the lack of intercultural communication by clearly defining cultural patterns (theories, identity, and bias, for example) and communication devices (such as...