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Strategic planning: A systematic, formally documented process for deciding what is the handful of key decisions that an organisation, Strategic planning is also process where by defining its plan or direction of the organisation in which to help make decisions that can help achieve the strategy of the organisation. 7 steps of Strategic Planning: Situation analysis -> Business issue -> Market Segments -> Objectives -> Overall Strategy -> Tactics -> Control Functional area: Group of individuals that perform in the organisation, for example accounting, marketing and manufacturing. The corporate social responsibility (CSR) is basically are goals that cover 5 key areas which are climate change, waste reduction, sustainable raw material, health and fair trade. By doing this marks & Spencer will helping the customers and employees live a healthier lifestyle and also help improve the lives of people in its supply chain. The Chemical commitment is a partnership commitment with Greenpeace this commitment is to help use safe chemical in textile production. The functional areas in Marks and Spencer and how they contribute to strategic planning: * Human resources- contributes to the strategic planning by providing staffs needed to get the 100 commitment achieved. * Finance- contributes to the strategic planning by providing the money needed to fund in order for the strategic planning to succeed. * Distribution- contributes to the strategic planning by providing the necessary service from the source to complete their commitments. * Purchasing and sales- contributes to the strategic planning by seeing if the products are being made from raw materials. * Customer service- contributes to the strategic planning by providing reviews, and any request or changes needed to help improve the commitments. Muslim Aid functional area and how they contribute to strategic planning: * Marketing- contributes to the strategic planning by providing the...
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