Prem: Organizational Culture and Human Resource Management

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“A

STUDY ON THE IMPACT OF ORGANIZATIONAL CLIMATE ON EMPLOYEE OUTCOME” DISSERTATION Submitted To MAHATMA GANDHI UNIVERSITY In Partial Fulfillment of the Requirements for the Award of MASTERS DEGREE IN HUMAN RESOURCE MANAGEMENT (2007-2009)

By PREM JOS K Reg. No: 2004

RAJAGIRI COLLEGE OF SOCIAL SCIENCES RAJAGIRI SCHOOL OF MANAGEMENT RAJAGIRI VALLEY P.O. KOCHI-682 039

Master of Human Resource Management

APPROVAL SHEET

Certified that this dissertation ―The Study on the Impact of Organization Climate on Employee Outcome‖ is a record of the genuine work done by Prem Jos K of the fourth semester Masters of Human Resource Management course of this college under my supervision and guidance and that it is hereby approved for submission.

Joseph.I.Injodey PhD Principal

Prof. Manoj Menon Faculty Supervisor

Rajagiri School of Management

2

Master of Human Resource Management

DECLARATION

I hereby declare that this report is a bonafide record of the Dissertation work done by me as part of my MHRM program at Rajagiri School of Management, Cochin. The study was undertaken in partial fulfillment of the requirements for the award of degree of MHRM by Mahatma Gandhi University Kottayam.

Place: Date: Prem Jos K

Rajagiri School of Management

3

Master of Human Resource Management

ACKNOWLEDGEMENT

For the help, support, and guidance given to me by so many people, without which this project would not have been possible. I am sincerely thankful to each and every one of them for everything they have done for me. First of all I thank the God Almighty for his immense grace and blessings at each and every stage of the project. I would also like to thank my principal, Dr. Joseph. I. Injodey and my faculty guide, Prof. Manoj Menon. For the help and guidance they rendered. I would like to thank my friends and family for their endless support and for being there for me at all times.

Prem Jos K

Rajagiri School of Management

4

Master of Human Resource Management

TABLE OF CONTENTS
TOPIC PAGE NO:

List of Tables

6

Abstract

7

Chapter 1 : Introduction and Review of Literature

8

Chapter 2 : Research Methodology

33

Chapter 3 : Data Analysis and Interpretation

39

Chapter 4 :Findings

53

Bibliography

56

Annexure

59

Rajagiri School of Management

5

Master of Human Resource Management

LIST OF TABLES

TABLE NO:

TITLE

PAGE NO:

1

T-TEST

40

2

ANOVA MEAN AND STANDARD DEVIATION

42

3

OF EMPLOYEE OUTCOME MEAN AND STANDARD DEVIATION

43

4

OF ORGANIZATIONAL CLIMATE REGRESSION – Model Summary

43

5-19

44

20

CORRELATION

52

Rajagiri School of Management

6

Master of Human Resource Management

ABSTRACT
This Research was conducted on Insurance Sales persons in Ernakulum Region in various banks in which the effects of performances on work-related attitudes and behaviors of employees were assessed. Organizational climate were used as measures of employee outcome. Climate is regarded as the collective attitude of individual workers towards their organization .Climate was based on measures capturing non supportive management practice and unfair treatment. The findings suggest that, consistent Organization Climate leads to positive Employee Outcome leading to less work-related stress, increased motivation and a lesser propensity to quit and increased discretionary behavior. Organizational climate has been defined as the ―relatively enduring quality of the internal environment of an organization that a) is experienced by its members, b) influences their behavior, and c) can be described in terms of the values of a particular set of characteristics (or attitudes) of the organization.

Organizational Climate is a very popular subject for research in the domain of industrial and organizational psychology. The origin and the use of the specific term are found to be as old as the original concept...
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