The first annual conference outside of the Vancouver area brings the entire system to Las Vegas. The brand is featured on Undercover Boss, Canada Sings, and an upcoming reality series that awards a franchise to one deserving employee. Season 3 of A & E’s Hoarders makes the brand a household name.
2 in the box style of leadership arrives at The Junktion with new COO, Erik Church taking the operational reigns of Brian Scudamore’s vision.
Brian Scudamore is recognized as the International Franchise Association’s Entrepreneur of the Year.
1-800-GOT-JUNK? launches the customer loyalty program, Net Promoter Score, with an outstanding score of 73! An environmental audit reveals an average of 61.3% of junk is diverted from landfills system-wide.
1-800-GOT-JUNK? is pioneering an industry that is helping residents and businesses remove junk and regain space. Whether it’s a pile of household junk in the garage or a warehouse full of office furnishings, 1-800-GOT-JUNK? removes it for you, making the ordinary business of junk removal exceptional. We are passionate about recycling and donating to charity. 1-800-GOT-JUNK? was founded in 1989 and now operates in approximately 180 locations throughout North America and Australia.
1-800-GOT-JUNK? is ranked No. 1 Best Company to Work for in BC for a second time. The company expands to Australia.
The company hires French-speaking agents and opens up for business in Quebec Brian Scudamore is quoted on the Starbucks Cups The Harvard School of Business writes a case study on the company.
the 1-800-Got-JuNK? story
The inspiration to build a professional, customer-focused junk removal service came to 1-800-GOT-JUNK? Founder and CEO Brian Scudamore in 1989 after watching a decrepit junk-hauling truck rolling along a McDonald’s drive-thru. Seeing the potential of this seemingly simple idea, he bought a used pickup truck and started The Rubbish Boys. Over the next 10 years, the business blossomed in Vancouver, B.C. In 1999, the company began franchising and the name changed to 1-800-GOT-JUNK?. A new business strategy was implemented to facilitate rapid expansion. In just five years, franchise locations were opened in most major metros throughout North America. 1-800-GOT-JUNK? is now the World’s Largest Junk Removal Service with locations in three countries, 40 American states and eight Canadian provinces.
1-800-GOT-JUNK? holds its first annual conference for Franchise Partners in Whistler.
Customers can now book junk removal online! 100th franchise is sold!
The first U.S. franchise opens in Portland, OR
11 franchises are sold throughout North America Revenues reach $4M.
The Rubbish Boys hits $1 million in annual revenue.
The company launches rapid growth by franchising and changes its name to 1-800-GOT-JUNK? The first franchise opens in Toronto.
1-800-GOT-JUNK? is recognized for outstanding customer service that is based on a simple, yet effective concept: friendly drivers call customers in advance; arrive at the customer site on schedule; and provide a full cleanup after the junk is removed. Whenever possible, items are recycled or donated. We service both the residential and commercial markets. You may see our truck teams hefting old junk from your neighbor’s attic, removing leftover items from a commercial storage locker, or clearing renovation debris from a construction site. Our commercial industry focus includes: property management, retail, waste management, real estate, government, disaster relief, construction and renovation, and many more. For more information, visit our website at 1800gotjunk.com.
18-yr-old student Brian Scudamore invests $700 in an old pick-up truck to start The Rubbish Boys.
Brian drops out of college to focus fulltime on his thriving business