MHA 601 Principles of Health Care Administration
Instructor: Alisa Wagner
Postmodern/Complexity Adaptive Systems Reduce Managerial Errors
Healthcare is one of the fastest growing industries. As the world around us is evolving, healthcare organizations must develop new an effective ways to manage. With the many changes consistently evolving around us, managerial errors have increased with inefficient management skills. Postmodern/complexity adaptive systems can help organizations in avoiding these errors. This paper will explain ten errors and explain applying (CAS) will give better solutions to help managers in avoiding these pitfalls. The first error in management according to Johnson (2009) “failing to account for employees’ ability to learn safe machine operation methods by experimenting on their own with ways to speed up production and thereby reduce the effort they are required to us.” (p.80). This strategy becomes a problem as it puts limits on how employees can perform their job. (CAS) offers an efficient and successful solution that gives employees the freedom to self-organize themselves that best fits how they perform their job. According to Johnson (2009), “CAS theory teaches us that order in a system may well be a result of the properties of the system itself, rather than some intentionality on the part of some external controller. Rather than hierarchical control, CAS are characterized by ‘decentralized, bottom-up process of co-design.” (p.70). The second error according to Johnson (2009) “Putting all employees through the same orientation program regardless of differences in cultural interpretations of organizational hierarchies and thereby missing the potential for conflict among employees and between employees and management caused by different expectations of roles.” (p.80). When I worked in the healthcare, one of the major...