BACKGROUND OF THE STUDY
Speedy and efficient information processing is crucial to our socially and highly developed technology. Computer can help the intolerable burden of handling the ever increasing amount or information with government department, public services and business concerns expected to contain because of their ability to analyze information as well as to retain, update and reproduce it because of their versatility to present it in a variety of forms. This may also to some extent lead to problems occurring due to information explosion. Post office works in every walk of our life. Through the automation of this system one can easily generate the information about the customer available and also about the old records. Mail, or post, is a system for transporting letters and other tangible objects: written documents typically enclosed in envelopes, and also small packages are delivered to destinations around the world. Anything sent through the postal system is called mail or post. Post offices offer mail-related services such as acceptance of mail and sale of postage stamps, post office boxes, and sale of packaging and stationery. In addition, some post offices offer non-postal services such as passport applications and other government forms, car tax purchase, money orders, and banking services. In a "sorting office" or "delivery office", mail is sorted or processed for delivery. Large open spaces for sorting mail are also sometimes known as a sorting hall or postal hall. Over time, sophisticated mail sorting and delivery equipment has been developed, including Mail Rail The Roman Empire built the most advanced postal delivery system known until that time except for the service in China. Its area was the whole Mediterranean world. Reliable communication from Rome to governors and military officials in faraway provinces was a necessity. Rome met the need by developing the cursus publicus literally, "public course" a state-sponsored series of post roads with relay stations at intervals. The speed with which government dispatches and other mail could be carried about the empire was not equaled again in Europe until the 19th century. Using the relay stations, riders could cover about 170 miles (270 kilometers) in a 24-hour period. The collapse of the empire in the West did not immediately destroy the postal system. Vestiges of it endured until at least the 9th century before it became fragmented and fell into disuse. In the Eastern, or Byzantine, Empire the system lasted longer because it was eventually absorbed into the Islamic kingdom based in Baghdad. Between 1775 and 1815 Britain was at war almost constantly, either with the United States or with France. To help finance the wars postage rates were increased, and the higher rates remained in force for 25 years after the defeat of Napoleon in 1815. Spurred by popular discontent over postal rates, the English educator and tax reformer Rowland Hill formulated proposals on reforming the postal system between 1835 and 1837. His pamphlet, "Post Office Reform: Its Importance and Practicability," is now regarded as a milestone in the development of the modern postal system. Hill proved that carrying charges were an insignificant factor in the total cost of handling mail. He further proved that the complex series of rates based on distance were needless. Most of the total cost came from administrative expenses. He also noted that the collection of payment for mail on delivery could be avoided. His solution to postal problems was simple a uniform rate of postage regardless of distance and prepayment of postage through the use of adhesive stamps sold by the post office. He proposed that payments be based on weight and suggested a penny for each half-ounce. 1.2
STATEMENT OF PROBLEM
In Nigeria today; the competition for efficient and better services is high. It is especially high for postal services agencies where private postal service...
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