Article Critique: Masking Poor Communication
COM200: Interpersonal Communication
Instructor: Danielle Doud
February 11, 2013
“Take advantage of every opportunity to practice your communication skills so that when important occasions arise, you will have the gift, the style, the sharpness, the clarity, and the emotions to affect other people.” - Jim Rohn (Brain, 2001). Most of us do not realize that we are causing miscommunications while we are doing so. Studies show that we have believed we’ve communicated with the people we love better than we actually have. Sometimes we have an “illusion of insight”, study co-author Nicholas Epley, a professor of behavioral science at the University of Chicago Booth School of Business, said in a university news release, which comes from growing close to friends and family. (Close, 2011). “Our problem in communicating with friends and spouses is that we have an illusion of insight. Getting close to someone appears to create the illusion of understanding more than actual understanding." (Close , 2011). I know that I am misunderstood often; meanwhile, I rarely do the misunderstanding. I most often bump heads with my fiancé but I most severely bump heads with my sister. My sister, Lissette, is 13 years older than I am; I have always assumed that our communication was open, clear, and effectively expressed. As it turns out I could not have been more wrong. I remember when I was 19 and I moved in with my sister; we had a great relationship, we were very happy with the living arrangements. That happiness was every so short lived. On several occasions we argued because one or the other perceived a symbol incorrectly. Lissette and I eventually had a big fight about some laundry, long story short I had to move out. We fought not because either one did something wrong but because things that were said were taken out of context by the receiver. Comments that were made by the...