Group name: Augusto; Justinne and Atinderpal
Date submission: 21 November 2012
Table of contents:
Page 1- Executive summary;
Page 2- Finding & Analysis; Conclusion
Page 3- Recommendation.
Mac Trading is one of the largest trading and forwarding company in New Zealand, but in recent times is suffering from several communications problems, and these problems are causing the company to rapidly lose money. The main problem is caused due the different cultures among the employees that are from all around the world like China, Russia, Pacific Islands, Europe, Philippines, South Korea, India, Maori and Paheka New Zealand. These different cultures are causing miscommunication among employees and employers that misunderstand verbal and non-verbal communication causing problems like lack of respect, mishandling of goods and improper use of company equipments. This report tries to show deeper these problems and also some recommendations to solve these problems and improve the output of Mac Trading and Forwarding Company Ltd.
Finding & Analysis:
Mac Trading use to be a small company with all of the employees from New Zealand, but now Mac Trading have grow and the employees are from different cultures like China, Russia, Pacific Islands, Europe, Philippines, South Korea, India, Maori and Paheka New Zealand. Lack of respect, miscommunication mishandling of goods and improper use of company equipment were the main problems found at Mac Trading, most of these problems are caused by the different cultures present on the company.
Lack of respect is the repercussion of the miscommunication since most employees are from different cultures they have different perceptions, this way they can easily misunderstand the different cultures communication as a lack of respect. Mishandling of good is also caused by communication problems since the only phone... [continues]
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