Whether taking advantage of the opportunities offered by new technologies, redesigning business processes, or developing new service offerings, the complexities of managing a series of concurrent and interrelated projects across many functional boundaries are a challenge to traditional project management capabilities and methods. Formal and standardized program management disciplines must be applied to steer individual projects to completion, while ensuring the overall success of the program. The expertise required to implement these disciplines comes from experiences involved in delivering large-scale programs. A model for establishing an organization that is responsible for managing the program as a whole, as well as coordinating and controlling its constituent projects, has emerged. This organization is known as the Program Management Office (PMO). The PMO applies program management practices to the needs of a particular program.
Here are some of the current challenges inherent in managing a series of interdependent projects:
•Senior executives not having comprehensive insight into projects’ progress and performance •Projects’ customers not sufficiently involved in product planning, design, and acceptance •Disparate and inconsistent communication patterns with stakeholders •Insufficient focus on benefits, goals, and objectives.