Pizza Hutt

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FINAL
PROJECT

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OPERATIONS MANAGEMENT

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Submitted To: Sir Fahad Asghar Cheema
Submitted By:
Mazhar Abbas
36
Muhammad Waqar
62
Sadia Muzzafar
78
Saif ud din Shahbaz
80
Syeda Kehkshan Iqbal 94

BBA-Sp10-13.

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TABLE OF CONTENTS
Introduction……………………………………………….….…………………………………01 Performance Objectives …………………………………………………………………..... 02 Pizza Hut Management Structure………………………………………………………….. 03 Human Resource Department…………………………….………………………………… 04 Structural Strategic Decision………………………...……………………………………… 05 Internal layout of Pizza Hut …………………………..……………….……………………. 06 Design layout................................................................................................................. 08 Job design..................................................................................................................... 09 Process types that are implemented in Pizza Hut …………………….…………………. 09 Online Order ………………………………………….………………….…………………… 11 Planning and Control ………………………………….…………………………………….. 12 Inventory …………………………………………….…………….………………………….. 13 Supply chain ………………………………….………………………………………………. 14 Inventory Control Management …………….………………………………………………. 16 Supplier Development …………………….…………………………………..…………….. 17 Managing Food Safety Risks in Our Supply Chain …………………………………... 18 Improvement ……………………………………………………………………………….18 Failure Prevention Risks and recovery ………………………………………………… 19 Maintenance Management ……………………………………………………………… 19 Material Management ……………………………………………………………………. 19 Quality Management .............................................................................................. 20 Conclusion ............................................................................................... .............. 20

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 INTRODUCTION
Background:
The world-renowned Pizza chain, globally known as “Pizza Hut” was initiated in the year 1958 by brothers Dan and Frank Carney in their hometown of Wichita, Kansas. Pizza Hut Inc., commonly referred to simply as Pizza Hut, is an American restaurant chain and international franchise that offers a variety of delicious Pizzas alongside other mouth-watering menu items including a wide range of Starters, Soups & Salads, Pastas, Sandwiches, Desserts and Beverages.

Pizza Hut is a subsidiary of Yum! Brands, Inc. There are more than 6,000 Pizza Hut restaurants in the United States, and another 5,600+ store located in 94 other countries across the world
Pizza Hut Pakistan
Pizza Hut initiated its operations in Pakistan with its first restaurant way ba ck in 1993. The journey that started then continues to this day, as the chain consists of over 40 outlets spread all across Pakistan, and is arguably the largest restaurant chain in Pakistan. Karachi the business hub of the nation also serves as the most populous consumer focal point for Pizza Hut in Pakistan. The Clifton outlet of Pizza Hut has won numerous regional rewards for exceptionally high sales volumes, thanks to the loyalty of Our Customers.

The team at Pizza Hut has launched various amazing flavors and toppings during our time here, in addition to our beloved and timeless classics, and continually strives to deliver new and ever-better tastes. The critically acclaimed topping, Chicken Tikka, which has swept the world since its creation, was introduced for the first time in Pakistan. Our Customers prefer us because of our innovative products and concepts, and the consistently high level of service, quality and standards that we set and meet every day. This is the mantra we uphold in all our restaurants, touching the lives of hundreds and thousands on a daily basis.

Concept and format:
Pizza Hut serves YOU in the manner most befitting our original concept of family-style enjoyment with our assorted dine-in locations, store-front delivery and hybrid locations that offer both delivery as well as the option of dining -in. Many full-size Pizza Hut...
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