Pizza Hut

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Principles of management APPLIED RESEARCH
Pizza Hut

Park University Internet Campus

A course paper presented to the School for Arts and Sciences and Distance Learning in partial fulfillment of the requirements for the degree of Baccalaureate

Principles of Management
Park University
September, 2011TABLE OF CONTENTS
Page

INTRODUCTION4

BODY4

Diversity Management5

Ethical, Social, and Legal Responsibilities6

International Business8

General Planning & Strategic Planning8
Organizing Work and Synergism10

Organization Structure and Chart10

Work Team Utilization11

Staffing12

Employee Training and Development13

Motivating Employees14

Leadership and Management15

Managing Conflict and Stress17

Managing Change18

Controlling19

Appraising and Rewarding20

Operations Management and Plans21

Operations Control22

CONCLUSION23
REFERENCES24


All photos/charts/clipart courtesy of Yum.comIn June 1958, two brothers opened the first Pizza Hut restaurant in Wichita, Kansas by purchasing second-hand equipment and renting a small building on a busy cross-road. The concept was relatively new at the time and the brothers quickly saw the potential of this new enterprise. A short time later, they begun to open new restaurants and developed schedules for franchised outlets. Their chain started growing up very fast, ten years later Pizza Hut Inc. counted almost 300 restaurants. In 1986, it had 5,025 domestic units and annual sales of almost $2 billion. Half of the outlets were franchised. A Pizza Hut restaurant is characterized by a particular freestanding design with a prominent red roof. The restaurants are full-service,...
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