Week 3 Assignment- Interpersonal Communication In Action
Communication cannot be measured by the amount of communication that is exchanged, but by how many messages are received, and understood (Baker, 2009). Clear communication is the key as we all filter verbal information through what we want to hear and are expecting to hear. It is important to always verify what the receiver of one’s message understands the message to be and then move away from personalizing questions that may arise, while focusing on clarifying what one wants to communicate. Thus begins the process of physically receiving messages and the keys involved, which help create effective listening.
Slowing down our thought process is the key to clearly expressing our opinion. Thought is a really rapid process. Our minds are capable of receiving, evaluating, interpreting and classifying thousands of bits of information simultaneously. Most of the mental digestion of our communication takes place unconsciously (Baker, 2009). While we are very aware of the results of our communication, we are not usually aware of the process that’s going on (Hopkins, Rogers, 2005). It is really important to delivery clear messages to the receiver of our communication. If we do not make sure that we are delivering both a clear message and also a reason for this message the receiver may not get what we are trying to say. Slowing down our thought process is the key to clearly expressing our opinion because in order to clearly transmit our message the receiver must understand not only the conclusion we are stating but also how we arrived at the conclusion. If we want our thought processes to be understandable to the receiver it is very important that we explain the basis for our message.
While making oneself understood in English to another English speaker sounds really easy it is not. While we all speak the same language the words that we use can have...