Persusave Essay
Persuasive Messages
Amanda Cook
COM 295
July 22, 2014
Rodney Klein
To whom it may concern,
Thank you for taking the time to consider my proposal. As you know the Bay Café had a grand Re-opening in January of 2014. At this time we changed our menu options, our times of operation, and we included the opening of the Boardwalk Bistro coffee shop. Our fellow hospital employee’s took a few months to adjust to the change. We lost some customers but we gained some new ones as well. I believe now that everyone has acclimated to our new changes it is time to start implementing daily or weekly deals/options as well as a change to our hours of operation.
First, our hours of operation are very confusing to our nursing and support staff. We are open in the Bistro coffee shop from 7am to 10:30am for hot cooked to order breakfast. From 10:30am to 11am, we only offer grab and go options as our café staff changes from breakfast to lunch. During the 10:30am-11am hour the Bistro coffee shop looks deserted as the staff makes the necessary changes to lunch and is not always present in the Bistro. The café is then open from 11am to 2pm for lunch at which time the grab and go option is available from 2pm to 3pm. At 3pm the Bistro coffee shop is then open until 6pm. During the hours of 3pm to 6pm the cafeteria looks and feels deserted. If we were to keep the café open during this time the friendly atmosphere would draw more customers and potential business. These few minor changes would not require more staffing or cost more to operate. However it would simplify the confusion and frustration to the Bay Park staff and lessen the stress of the Bay Café employees.
Recap of suggested new hours of operation:
Bistro Coffee Shop open 7am to 10am (Breakfast)
Bay Café open 10am to 6pm (Lunch and Dinner) Second, since our grand opening in January 2014, our menu has not changed for breakfast. We offer the same few selections and the same daily specials
Amanda Cook
COM 295
July 22, 2014
Rodney Klein
To whom it may concern,
Thank you for taking the time to consider my proposal. As you know the Bay Café had a grand Re-opening in January of 2014. At this time we changed our menu options, our times of operation, and we included the opening of the Boardwalk Bistro coffee shop. Our fellow hospital employee’s took a few months to adjust to the change. We lost some customers but we gained some new ones as well. I believe now that everyone has acclimated to our new changes it is time to start implementing daily or weekly deals/options as well as a change to our hours of operation.
First, our hours of operation are very confusing to our nursing and support staff. We are open in the Bistro coffee shop from 7am to 10:30am for hot cooked to order breakfast. From 10:30am to 11am, we only offer grab and go options as our café staff changes from breakfast to lunch. During the 10:30am-11am hour the Bistro coffee shop looks deserted as the staff makes the necessary changes to lunch and is not always present in the Bistro. The café is then open from 11am to 2pm for lunch at which time the grab and go option is available from 2pm to 3pm. At 3pm the Bistro coffee shop is then open until 6pm. During the hours of 3pm to 6pm the cafeteria looks and feels deserted. If we were to keep the café open during this time the friendly atmosphere would draw more customers and potential business. These few minor changes would not require more staffing or cost more to operate. However it would simplify the confusion and frustration to the Bay Park staff and lessen the stress of the Bay Café employees.
Recap of suggested new hours of operation:
Bistro Coffee Shop open 7am to 10am (Breakfast)
Bay Café open 10am to 6pm (Lunch and Dinner) Second, since our grand opening in January 2014, our menu has not changed for breakfast. We offer the same few selections and the same daily specials