Managerial Skills: Strategies for Helping
Managers In Organizations
Personnel Management and Organizational Behavior
Dr. Tassos Petrou
February 20, 2007
Managerial Skills: Strategies for Helping Managers In Organizations
Understanding Organizational Behavior (OB) presents countless challenges for managers in today’s changing society. Confronting these challenges accurately will assist managers in developing suitable environments for employees to execute occupational functions within their organization. Specifically, managers should possess the aptitude of solving the following questions: 1. How have the fields of psychology and sociology contributed to our understanding of OB? 2. How does globalization affect a manager’s people skills? 3. Why is it important to replace intuition with systematic study in our attempts to understand behavior with organizations? 4. What is “workforce diversity”?
Comprehending and deciphering these questions should increase a manager’s competence within an organization. Contributions of Psychology and Sociology
Psychology and Sociology have contributed to OB immensely. Numerous studies conducted formed analyses pertaining to employee psyche and social interactions within their perspective organization. Predominantly, the Hawthorne Studies conducted in the early 1920’s proved this statement. Testing Psychological and Social behaviors in various situations presented surprising results. The results of this study indicated a continuous rise in productivity, even under conditions that [would] produce worker fatigue and decrease output, and more positive attitudes toward work and greater social interaction among workers involved in the experiment (McQuarrie, 2005, p.232) The inkling of modifying work structures and wages significantly affected employee Psychological and Social dispositions. How does globalization affect a manager’s people skills?
Globalization shapes managerial...
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