Performance Metrics Case State: AllState Insurance

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Allstate Insurance Company

Allstate Insurance Company intertwines business goals with performance metrics. Goal setting is an ongoing part of striving to become successful and happy in life. When an individual achieves a goal, another one is set to accomplish next. Goals are personal and professional and the latter determines the longitude and latitude of a chosen career path. Organizations set goals for all levels of the company, from business units to individual contributors. The successful attainment of these goals determines if it is profitable year over year.

Using the model for goal setting, evaluate Allstate’s goal setting process to determine whether or not Allstate has an effective goal-setting program. The goal-setting model has 4 aspects used to motivate employees. They include direct focus on high priorities, regulate effort, increase persistence, and create strategies and programs to achieve goals (Hellriegel, D. & Slocum, J. 2011). Allstate has a very effective goal setting program in place. One part of their program is to correlate manager’s pay to company’s goals. They use an online employee survey and feedback tool as the measurement. This practice touches on all four parts of the goal setting model. It forces the managers to maintain focus on the company’s diversity goals, while encouraging them to identify areas of opportunities and potential solutions. Allstate also has programs to support professional and career path development to provide individuals with the necessary knowledge and ability to achieve performance goals in each position.

Discuss the competitive advantage Allstate has from the development of the Diversity Index. The index sets Allstate apart from its competitor’s at the most important level, the human level. Allstate uses it to ensure diversity inside the organization so they can understand and respect the diversity of their clients. The company’s vision states differences are a competitive edge...
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