Performance Management Paper

Topics: Management, Comparison, Goal Pages: 3 (822 words) Published: August 23, 2010
Performance appraisals composed of the steps of observing, assessing employee performance, recording the assessment, and providing feedback to the employee. During performance appraisal, skillful managers give feedback and praise concerning the acceptable element of the employee’s performance. At Black River Healthcare performance appraisal can be reward high performers with merit pay, recognition, and other rewards. The type of performance measurement system that they use is the rating scale. The rating scale consists of a graphic scale in which the performance level is marked. Black River evaluates their employees direct report that relates to one another and categorizes each on a scale meaning A is outstanding performance, B stands for high middle performance, and C stands for in need to improve. In order for performance to be rated accurate, the appraisal system requires the rater to assess each relevant performance dimension. The advantage of the graphic scales is to evaluate the employee quantity of work, volume of work under normal working conditions, dependability, judgment on good or bad situations, attitude toward patients, cooperation with coworkers and patients, and initiative. The quality of work consists of neatness and the correct way of work knowledge of job. Dependability means are they reliable and accurate, with respect to attendance, relief, and being to work on time as scheduled. According to the human resources department at Black River Healthcare and the board member of this organization, graphic rating scales are less time consuming and it allows manager to develop and also allow him or her to compare quantitative comparison. The disadvantage of graphic scales is comparing workers ratings from a single supervisor than comparing two workers who were rated by different supervisors and getting around the worsted in graphic rating scales is to use behavior based scales, in which specific work related behaviors are assessed. One of the...
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