Hellriegel, D. and Slocum, J., W. (2011). Organizational Behavior (13th ed., pp. 105-125). Mason, OH: South-Western. The Idea:
Hellriegel and Slocum (2011), discuss the importance of perception and attribution and the impact it has on a leader, an employee, and the organization as a whole. The text elaborates on the perceptual process, external and internal factors that influence perception, person perception, perceptual errors, and attributions that people make to explain their behaviors and those of others. Perception is the process by which people interpret the input from their senses to give meaning and order to the world around them. According to the text, it is the process by which individuals select, organize, and interpret sensory data. The three components of perception are the perceiver, the target (the perceived), and the situation. The perceptual process begins with environmental stimuli and ends with a response or behavior. The perceiver responds to meaningful environmental stimuli and perceives what he or she wants and expects to see. The perceived is said to be influential in the perceptual process because certain general attributes of the perceived object, person or idea influenced what is noticed and what is not. The nature of the environment therefore influences what is perceived as normal or appropriate. Hellriegel and Slocum (2011) discuss perceptual selection and answer the question as to why people select or filter out a particular stimulus amongst multiple conflicting stimuli. This Running head: Bookwork/Fieldwork: Entry 32.
process is evidenced by what is referred to as external and internal factors. External factors that affect perceptual selection are intensity, size, motion, contrast, and repetition. Internal factors include motivation, learning, personality, expectations, needs and interests such as sex, money and ethnic identity. Person perception according...