The purpose of this paper is to define the concept of Organisational Behaviour and identify the most important areas of the topic which considerably impact on organisational efficiency and effectiveness. Nowadays, due to the rapidly changing business environment, perceiving organisational behaviour is recognised as one of the most significant aspects of all business operations (Robbins and Judge, 2010). According to Financial Times Mastering Management (1997) “Organisational behaviour is one of the most complex and perhaps least understood academic elements of modern general management, but since it concerns the behaviour of people within organisations it is also the most central... its concern with individual and group patterns of behaviour makes it an essential element in dealing with the complex behavioural issues thrown up in the modern business world.”
This paper focuses on two areas of organisational behaviour that are considered crucial in achieving organisational effectiveness and efficiency, these are: organisational structure and management. Organisational structure and management play a crucial and direct role in organisational behaviour. The study of organisations, their structure and identification of key trends in management and organisational behaviour are crucial in achieving organisational goals and objectives (Mullins, 2010).
Definition of Organisational Behaviour
According to Robbins and Judge (2010), “Organisational behaviour is a field of study that investigates the impact that individuals, groups and structure have on behaviour within organisations, for the purposes of applying such knowledge towards improving organisation’s effectiveness.” Griffin (2011) defined Organisational Behaviour as “the study of organisational behaviour in organisational setting, the interface between human behaviour and the organisational context and the organisational itself”. In other words, Organisational Behaviour is “the study...