EVALUATING THE CASE STUDY AND PROPOSING A SOLUTION
Student Names: Clement Nsala, Thapelo Monyere, Samuel Phiri, and G. Chabane
DUE DATE: 16th March 2011
This report evaluated the current problems being faced by Multi Projects, Inc. which is a well established consulting firm employing a strong workforce of 400 people and is enjoying good business from previous clients as well as targeting projects from growing companies.
The report identified problems that are affecting the smooth running of the firm. It identified the main problems affecting the firm as over utilization of resources, poor communication and failure to call project kick off meeting. Other problems identified were, over reliance on one resource person, misrepresentation of facts by personnel as well as Problem of running a matrix organization structure.
The report recommended the firm to continue using the matrix organizational structure and explore the possibility of creating a position for a programme manager, improve on its communication skills across all functions. There is need for a management development programme for all their project managers. It further suggested the firm to develop more of their systems engineers support and expose them in challenging projects so that they gain the experience and exposure. There was another recommendation to manage people’s working hours and overtime carefully so that they are within legal limits.
There are various organisational structures that firms can use to mange their business. These include functional, pure project and matrix type organizational structure. Matrix-Type Organisation Structure is a mixture of functional and pure project organisation structure and is used by companies that work on several projects at the same time. It is a structure that provides projects and customer focus as well as retaining functional experts and individuals can be assigned to various projects at the same time depending on the situation at hand. Both the project manager and the functional manager have responsibilities on the project team where the functional manager identifies who to be assigned to the project and how tasks will be implemented and where the project manager is the link between the customer, the project and the company. Multi Projects Inc. is a consulting firm with a complement of 400 employees which has a multiple projects running at the same time for various clients most of which are from previous projects due to its good reputation in customer satisfaction. It also needs to expand its customer base by targeting growing companies for future business and has adopted the matrix type organisation structure.
Evaluation of the Case Study
Although Multi Projects Inc. embarks on several projects at the same time and has a good reputation of satisfying its customers, it is faced with a number of challenges and upon evaluating the Multi Projects Inc. the following challenges were identified as discussed below. It has been observed that Multi Projects Inc. has been awarded a project by the Growin Corporation which it has been long proposed and no feedback has been heard for some time and it was good news to Multi Projects Inc. since it was also their wish to do business with Growin Cooperation. Upon receiving the news from Growin Cooperation, the project manager (Jeff Armstrong) who was drawing the project proposal on behalf of Multi Projects Inc. got too excited as he has been looking forward to embark on a challenging project as well as the Growin Cooperation Project. However, the Project Manager did not call a project kick-off meeting which its aim is to involve all stakeholders and map a better way forward to better handle the project within all agreed budgets and time frame. Project kick off meeting is the best opportunity for a project manager to energize his or her team. Although a...