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CHAPTER 1 INFORMATION TECHNOLOGY1.0 Introduction Information technology (IT) is the design, development, implementation, support, and management of computer hardware and software applications. An IT professional is knowledgeable about computer systems and operating systems. This chapter will review IT certifications and the components of a basic personal computer system.After completing this chapter, you will meet these objectives: * Explain IT industry certifications. * Describe a computer system. * Identify the names, purposes, and characteristics of cases and power supplies. * Identify the names, purposes, and characteristics of internal components. * Identify the names, purposes, and characteristics of ports and cables. * Identify the names, purposes, and characteristics of input devices. * Identify the names, purposes, and characteristics of output devices. * Explain system resources and their purposes. 1.1| | Explain IT industry certifications|  | | This course will focus on desktop and laptop computers. It will also discuss electronic devices, such as personal digital assistants and cell phones.Training and experience will qualify a technician to service these computers and personal electronic devices. You will gain the specialized technical skills needed to install, maintain, and repair computers. Earning an industry-standard certification will give you confidence and increase your opportunities in IT.This course is focused on the following two industry-standard certifications: * CompTIA A+ * European Certification of Informatics Professional (EUCIP) IT Administrator Certification (Modules 1 and 2)After completing this section, you will meet these objectives: * Identify education and certifications. * Describe the A+ Certification. * Describe the EUCIP Certification.|


1.1.1| | Identify education and certifications|  |
| Information Technology (IT) is a term that encompasses the relationship between hardware, software, networks, and technical assistance provided to users. IT Essentials: PC Hardware and Software covers the information that a technician needs to be successful in IT. This course covers the following topics: * Personal computers * Safe lab procedures * Troubleshooting * Operating systems * Laptop computers * Printers and scanners * Networks * Security * Communication skillsThe IT Essentials course focuses on two hardware and software skills-based industry certifications: CompTIA A+ and EUCIP. This course is only an introduction into the world of IT. A technician may continue to study and earn the following certifications: * CCNA – Cisco Certified Networking Associate * CCNP – Cisco Certified Networking Professional * CCIE – Cisco Certified Internetworking Expert * CISSP – Certified Information Systems Security Professional * MCP – Microsoft Certified Professional * MCSA – Microsoft Certified Systems Administrator * MCSE – Microsoft Certified Systems Engineer * Network+ – CompTIA Network Certification * Linux+ – CompTIA Linux CertificationIT certifications can be used as credits for university and college degrees in areas such as computer science and telecommunications.|

1.1.2| | Describe the A+ certification|  |

| Computing Technology Industry Association (CompTIA) developed the A+ Certification program. A CompTIA A+ certification, as shown in Figure 1, signifies that a candidate is a qualified PC hardware and software technician. CompTIA certifications are known throughout the IT community as one of the best ways to enter the information technology field and build a solid career.The latest version of CompTIA A+ is CompTIA A+ 2009 Edition. Two exams are necessary to be certified: CompTIA A+ Essentials, exam code 220-701; and CompTIA A+ Practical Application, exam code 220-702.CompTIA A+ Essentials measures the necessary competencies of an entry-level IT professional with at least 500 hours of...
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