Pakistan Telecom Employees Satisfaction Survey

Table of Contents
INTRODUCTION ............................................................................................................................................. 1 METHODOLOGY ............................................................................................................................................ 2 QUESTIONNAIRE ........................................................................................................................................... 3 RESULTS GATHERED FROM SURVEY ............................................................................................................. 5 DISCUSSION ON RESULTS.............................................................................................................................. 9 SUGGESTIONS ............................................................................................................................................. 10

INTRODUCTION
Pakistan has seen a dramatic development in the field of telecommunications in the recent years. As a result; the telecom companies have attracted many employees and have become top employers in the country. These firms require engineers, marketing persons and finance people in large numbers. Availability of such opportunities in local market means that local talent does not have to search for job abroad. Also the pay scales of our local market are much less than that of international market. So the telecom firms also feel comfortable in gathering local talent instead of “importing” such expertise from abroad. However a wave of stagnancy is now being observed in this field. As more telecom service providers have entered into the market and the growth rate of telecom services in Pakistan is moving towards a constant growth instead of exponential growth; there is an increased level of competition and revenues are sinking. This is forcing the firms to decrease their operational expenses. The best way of controlling the operational