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AM/MAR 2012/PAD214

CONFIDENTIAL

UNIVERSITI TEKNOLOGI MARA
FINAL EXAMINATION

COURSE

INTRODUCTION TO PUBLIC SECTOR PERSONNEL
ADMINISTRATION

COURSE CODE

PAD214

EXAMINATION

MARCH2012

TIME

3 HOURS

INSTRUCTIONS TO CANDIDATES

This question paper consists of two (2) parts:

PARTA (10 Questions)
PART B (5 Questions)

Answer ALL questions from PART A and any TWO (2) questions from PART B. Answer to all questions must be written in the Answer Booklet. Start each answer on a new page. Do not bring any material into the examination room unless permission is given by the invigilator.

Please check to make sure that this examination pack consists of: i)
ii)

the Question Paper
an Answer Booklet - provided by the Faculty

DO NOT TURN THIS PAGE UNTIL YOU ARE TOLD TO DO SO
This examination paper consists of4printed pages
© Hak Cipta Universiti Teknologi MARA

CONFIDENTIAL

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2

AM/MAR 2012/PAD214

P ARTA

QUESTION 1
Expiain any TWO (2) advantages of seniority-based promotion. (5 marks)

QUESTION 2
Identify any FIVE (5) examples of non-mandatory benefits.
(5 marks)

QUESTION 3
Define career and career planning.
(5 marks)

QUESTION 4
Define job description.
(5 marks)

QUESTION 5
List the FIVE (5) functions of the Malaysian Public Service Commission (PSC). (5 marks)

QUESTION 6
Expiain any TWO (2) types of employment test.
(5 marks)

QUESTION 7
Expiain any TWO (2) methods of internal recruitment.
(5 marks)

© Hak Cipta Universiti Teknologi MARA

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3

AM/MAR 2012/PAD214

QUESTION 8
Explain any TWO (2) objectives of Occupational Safety & Health Act 1994 (OSHA). (5 marks)

QUESTION 9
Explain any TWO (2) techniques of human resource planning.
(5 marks)

QUESTION 10
State any FIVE (5) persons who may evaluate the employees' Performance. (5 marks)

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4

AM/MAR 2012/PAD214

P ARTB

QUESTION 1
a) Explain any THREE (3) purposes of training and development. (9 marks)
b) Describe the FOUR (4) approaches for evaluating the effectiveness of training and development (T&D) programs.
(16 marks)

QUESTION 2
a) Explain any THREE (3) reasons for conducting human resource planning. (9 marks)
b) Describe any FOUR (4) missions of Public Service Department (PSD) in formulating manpower requirements in the public sector.
(16 marks)

QUESTION 3
a) Elaborate on any FOUR (4) purposes of compensation policy. (10 marks)
b) Describe the THREE (3) types of compensation paid to employee. (15 marks)

QUESTION 4
a) Explain the FOUR (4) types of disciplinary problems.
(10 marks)
b) Suggest THREE (3) approaches to improve employees' discipiine in the public sector. (15 marks)
QUESTION 5
Distinguish the public sector's retirement plan from the private sector. (25 marks)

END OF QUESTION PAPER

© Hak Cipta Universiti Teknologi MARA

CONFIDENTIAL

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