Discuss how the employee selection methods at Outback Steakhouse help the organization achieve a competitive advantage.
The Outback Steakhouse hiring process is very unique in that they broke the code on how to hire the right people for the right jobs. They have used the Long-term specialist method, which is defined as workers that are “hired to develop specific expertise and establish a lengthy career within an organization” (Stewart & Brown, 2009, p. 202). These ideals combined with their selection process makes it possible for the company to hire people that fit with their corporate culture.
The new hires might not have all the necessary skills, but they do have the necessary drive to develop those needed skills. The key to Outback Steakhouse success in their hiring process is their ability to choose people with drive to learn the skills and are the right fit with the other team members. Like many organizations they have been able to avoid trying to fit a square peg into a round shape. Discuss the importance of fit to Outback Steakhouse.
It would seem that one of the most important things in the hiring process and what makes them very successful is the fit of the potential new hire with the current staff and the corporate culture. The thought behind Outback’s philosophy is that “if you start with the right people and provide a positive employee experience, turnover stays low” (Stewart & Brown, 2009, p. 233). That’s the key, low turnover rates helps the company in many ways. The...