Orientation is the pre-job phase of training. It introduces each new employee to the job and workplace as soon as he or she reports to work. The primary purpose of orientation is to tell new staff members what they want to know and what the company want them to know. Idaman Development Corporation (IDC) was incorporated on the 01st January 2009 to undertake the development of Idaman area of Taman Ibukota. IDC focuses to plan, develop, maintain and administer all the developments in the area designated as Taman Ibukota in Gombak. As we know that new employees will suffer from a significant amount of unease during the first few days on the job as they find themselves in an environment and culture that they are not familiar with. Those with little job experience may find it especially difficult without orientation since they have little other experience on which to base their expectations. A well developed orientation program will socialize new employees into important organizational values, whereby their chances of easing smoothly into the organization are improved. The purpose of this paper is to design a new employees’ orientation training program for IDC, which assist new employees in adjusting to their jobs and work environment and to instill a positive work attitude and motivation.
To conduct a successful training program a need analysis should be done. 2.1.Organizational Analysis
The purpose of conducting organizational analysis is to identify the organizational mission (DeSimone & Werner, 2009). IDC mission is; to cooperate and sustain the relationship with the residents in the area of Idaman to build the area in a socially responsible, commercially viable manner to live.
The purpose of conducting a task analysis is to know what must be done to complete a process successfully (DeSimone & Werner, 2009). The new employees’ tasks are; 2.2.1Attend customers and deliver a service that exceeds and even anticipates the customer's expectations for value. 2.2.2Ensure to complete the given tasks in an effective way. 2.2.3Be of assistance to each other.
2.2.4Be presentable and pleasant.
2.2.5Take part in recreational activities.
2.3 Person analysis
The purpose of conducting a person analysis is to direct and determining the training needs of the individual employee (DeSimone & Werner, 2009). 2.3.1 Should be a college graduate.
2.3.2Be able to get-together with group.
2.3.3Be able to have a good conduct in performing the work. 3.Training objective
Training objective is a planned process to modify attitude, knowledge or skill behavior through a learning experience to achieve effective performance (Will, 2008). The knowledge, skills and attitude which will be thought is link direct to the Organizational mission. The purpose of this new employees training program is to prepare the new employees to achieve the IDC mission on his or her work.
This training program is designed to accomplish the following training objectives. Upon its completion new employees should be able to: 3.1.Identify the present colleagues.
3.2.Have a brief introduction of Idaman Dvelopment Cooperation. 3.3.Have a brief introduction of IDC rules, regulations and policies. 3.4. Know the IDC organization chart and the respective departments and the responsibilities of each department. 3.5.Understand the importance of proper way to meet and greet customer in person and on the telephone.
The longer a good employee stays in a job, the more valuable he becomes to the employer (Robbins & DeCenzo, 2005). IDC understand that introduction to the job is one of the most critical steps in retaining good employees. One rule of successful labor management says "Hire good people, start them right, then get out of the way and let them work." I'm sure that if the rule were followed completely it would be...