Organizational Studies and Human Resource Management and Question

Topics: Organizational studies and human resource management, Motivation, Decision making Pages: 28 (4641 words) Published: October 2, 2012
Kim lives and works in a small town, even though she prefers life in a bigger city. She is quite dissatisfied with her current job and is thinking of leaving the organization. She is worried, however, about her ability to find other employment that pays as well as her current job. Additionally, she is concerned about finding another organization that offers medical benefits. Based on this information, Kim is experiencing _____. Question 1 options:

| a)| Job satisfaction|
| b)| Withdrawal cognitions|
| c)| Organizational commitment|
| d)| Job involvement|
| e)| Met expectations|
Question 2 (1 point)
People from low-context cultures prefer _____.
Question 2 options:
| a)| Slow and ritualistic negotiations|
| b)| To place great value on personal relations and goodwill| | c)| Agreement by general trust|
| d)| To establish social trust first|
| e)| To get down to business first|
Question 3 (1 point)
You are a management consultant and an executive from Shell asks you to present a lecture on empowerment to her managers. Which of the following ideas should you include? Question 3 options:
| a)| Historically, managers have welcomed sharing information such as company finances and strategic plans with lower-level employees| | b)| Power is a zero sum game - one person's gain is another's loss| | c)| Empowerment is a matter of degree, not an either-or proportion| | d)| Empowerment carries no risk - if empowered, employees will never betray the organization| | e)| Empowerment is easy to understand, and easy to implement| Question 4 (1 point)

For repetitive and routine decisions (e.g. deciding when to mail customer invoices), the best solution is to _____. Question 4 options:
| a)| Rely on groups to produce more standard decisions| | b)| Reallocate resources to another department|
| c)| Rely on a group to make the decision|
| d)| Use the nominal group technique|
| e)| Use the Delphi technique|
Question 5 (1 point)
In Kelly's model of attribution, consensus attributions relate to _____, distinctiveness attributions relate to _____, and consistency attributions relate to _____. Question 5 options:
| a)| Other people, time, other tasks|
| b)| Time, other people; other tasks|
| c)| Other people; other tasks; time|
| d)| Other tasks; time; other people|
| e)| Time, other tasks, other people|
Question 6 (1 point)
Based on the research evidence, which of the following statements about group decision making is true? Question 6 options:
| a)| Sharing tacit knowledge decreases decision quality| | b)| Following the rational model of decision making leads to higher-quality decisions| | c)| Groups should be as large as possible|

| d)| To maximize group efficiency, managers should create an environment where participants feel free to participate and express their opinions| | e)| Knowledge management is not feasible with groups containing over 100 members| Question 7 (1 point)

_____ calls for using management techniques in a situationally appropriate manner instead of relying on "one best way." Question 7 options:
| a)| Human resource development|
| b)| Organizational behavior|
| c)| The human relations movement|
| d)| The contingency approach|
| e)| Total quality management|
Question 8 (1 point)
A closed system is _____.
Question 8 options:
| a)| A self-sufficient entity|
| b)| Based on the concept of homeostasis|
| c)| Dependent on the environment|
| d)| Capable of self-correction|
| e)| Able to grow and develop|
Question 9 (1 point)
Culture generally remains _____ the threshold of conscious awareness because it involves _____ assumptions. Question 9 options:
| a)| Below; contextual|
| b)| Below; taken-for-granted|
| c)| Below; innate|
| d)| Above; taken-for-granted|
| e)| Above; inherent|...
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